Overcast 51°
Tag:

Customer Service

News
NJ Restaurateur Thrilled To Be Rid Of 'Culinary Gangster' After Gordon Ramsay Revamp NJ Restaurateur Thrilled To Be Rid Of 'Culinary Gangster' After Gordon Ramsay Revamp
NJ Restaurateur Thrilled To Be Rid Of 'Culinary Gangster' After Gordon Ramsay Revamp It has been five months since Gordon Ramsay gave Bask46 an overhaul, and owner Steve Baskinger seems to be pleased with how things are running at his Woodland Park restaurant. "Kitchen Nightmares" aired on Monday, Oct. 2, highlighting the turmoil going on at the restaurant.  Chief among the problems were the ongoing conflicts between Baskinger and executive chef Bobby Fortunato, the self proclaimed "Culinary Gangster." Ramsay took an immediate dislike to the Culinary Gangster, and forced him to straighten up. After a successful relaunch, the end of the episode revealed Fortunato quit the ne…

SHARE

by Sam Barron
News
2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess 2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess
2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess More than 2,500 Southwest Airlines flights were cancelled and 8,3072 delayed as of Wednesday, Dec. 28 leaving even more passengers across the US stranded and seething. Processes and computer systems that haven't changed since the 1990s are to blame, Captain Casey Murray, the president of the Southwest Airlines Pilots Association, tells CNN. “It’s phones, it’s computers, it’s processing power, it’s the programs used to connect us to airplanes," he said, "that’s where the problem lies, and it’s systemic throughout the whole airline." The federal government said it plans on investigating. Cu…

SHARE

by Annie DeVoe and Cecilia Levine
Business
Rising Costs Force Closure Of Popular Mexican Eatery In Atlantic City, Hundreds Express Sadness Rising Costs Force Closure Of Popular Mexican Eatery In Atlantic City, Hundreds Express Sadness
Rising Costs Force Closure Of Popular Mexican Eatery In Atlantic City, Hundreds Express Sadness Labor, food and rising fuel costs have forced the closure of a popular Mexican restaurant in Atlantic City. Los Amigos announced plans to close its doors in this Facebook post last week. The restaurant had been in business for 46 years.  Los Amigos, located at 1926 Atlantic Ave., originally opened in West Berlin in 1976, before moving to Atlantic City two years later. “We are sorry to say Los Amigos will be closing its doors until further notice due to the poor labor market, exorbitant food costs, and fuel and energy costs,” the Facebook post said. “We would like to thank all our custome…

SHARE

by Jon Craig
News
Hard Rock Hotel Gives Bonuses Worth $1M To 2,200 Atlantic City Casino Workers Hard Rock Hotel Gives Bonuses Worth $1M To 2,200 Atlantic City Casino Workers
Hard Rock Hotel Gives Bonuses Worth $1M To 2,200 Atlantic City Casino Workers More than 2,100 casino workers at Atlantic City's Hard Rock Hotel got some good pandemic news on Tuesday.  Grateful for its workers' efforts despite new challenges from COVID-19, the company announced that its front-line team members will receive individual cash bonuses ranging from $250 to $1,000. Jim Allen, Hard Rock International's chairman and CEO, said Tuesday that the company is giving out bonuses to thank workers for providing good customer service. But they also are an acknowledgment of the extra challenge posed by the pandemic. “The dedication of our team members ha…

SHARE

by Jon Craig