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They also repeated some valuable tips about handling hoverboards that could help prevent accidents.
“While there is no conclusive evidence that hoverboards are defective or inherently unsafe, we want consumers to be aware of the potential dangers and take precautions to keep themselves and their children safe,” said Steve Lee, New Jersey's acting Director of the Division of Consumer Affairs.
Lee said his office will "monitor the CPSC investigation and keep consumers updated on any findings.”
The CPSC announced that it's “moving quickly” to address the growing public concern regarding hoverboard safety.
Agency staff was working “non-stop” to find the root cause of the fire hazard, assess how much risk it might present, and provide consumers with answers as soon as possible, it said.
They've zeroed in on the configuration of the battery packs and compatibility with chargers, according to the CPSC website.
Lee, meanwhile, reminded consumers to protect themselves against the danger of falling.
“As with any scooter, skateboard, or wheeled toy, it’s important to wear a proper helmet and protective padding while riding a hoverboard to avoid serious injury,” he said.
CPSC Tips:
• Avoid buying hoverboards at a location (like a mall kiosk) or on a website that doesn't have information about the seller or how they can be contacted if there's a problem;
• Don't charge a hoverboard overnight or when you aren't able to observe it;
• Charge and store it in an open dry area away from items that can catch fire;
• Don't charge directly after riding. Let the device cool for an hour first;
• If giving a hoverboard as a gift, leave it in its partially charged state. Don't take it out of the package to bring it to a full charge and then wrap it back up. Often, the product comes partially charged. Leave it in that state until it is ready to be used;
• Look for the mark of a certified national testing laboratory. Although this doesn't rule out counterfeits, the absence of such a mark means your safety is likely not a priority for that manufacturer;
• Don't ride it near moving vehicles.
The CPSC urges consumers to report incidents involving hoverboards to the agency via www.SaferProducts.gov.
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