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American Express To Pay $230M For Misleading Small Business Customers American Express To Pay $230M For Misleading Small Business Customers
American Express To Pay $230M For Misleading Small Business Customers American Express said it will pay $230 million to resolve federal investigations into deceptive sales tactics and recordkeeping violations involving small business credit card and wire transfer products. The credit card company agreed to pay a $108.7 million civil penalty, the Department of Justice said in a news release on Thursday, Jan. 16. The settlement resolved claims against American Express of deceptive marketing and "dummy" account information. American Express was accused of engaging in unlawful sales tactics and falsifying records between 2014 and 2021. "When financial companies …

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by Chris Spiker
Business
CT Frontier Customers Will Get $860K In Bill Credits Over Service Failures CT Frontier Customers Will Get $860K In Bill Credits Over Service Failures
CT Frontier Customers Will Get $860K In Bill Credits Over Service Failures Connecticut consumer protection authorities have reached an agreement with Frontier Communications to reimburse customers $860,000 for repeated failures to meet state customer service standards, officials said. The settlement between the Connecticut Office of Consumer Counsel and the Texas-based telecommunications firm follows the company’s failure to address out-of-service repairs promptly and to meet scheduled maintenance appointments from January 2015 to December 2023, according to a release. The money will be issued to customers as bill credits. However, it remains unclear how much each…

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by Josh Lanier