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2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess 2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess
2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess More than 2,500 Southwest Airlines flights were cancelled and 8,3072 delayed as of Wednesday, Dec. 28 leaving even more passengers across the US stranded and seething. Processes and computer systems that haven't changed since the 1990s are to blame, Captain Casey Murray, the president of the Southwest Airlines Pilots Association, tells CNN. “It’s phones, it’s computers, it’s processing power, it’s the programs used to connect us to airplanes," he said, "that’s where the problem lies, and it’s systemic throughout the whole airline." The federal government said it plans on investigating. Cu…

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by Annie DeVoe and Cecilia Levine