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Bob Jordan

Business
Bags No Longer Fly Free: Southwest Scraps Most Famous Perk, Adds New Fees Bags No Longer Fly Free: Southwest Scraps Most Famous Perk, Adds New Fees
Bags No Longer Fly Free: Southwest Scraps Most Famous Perk, Adds New Fees Southwest Airlines is grounding one of its most famous perks, marking a major shift in its identity after more than five decades. Southwest will no longer offer free checked bags for all passengers, the company said in a news release on Tuesday, Mar. 11. The new luggage policy will begin for tickets purchased on or after Wednesday, May 28. The airline has had its well-known "Bags Fly Free" perk since it was founded in 1971. "We have tremendous opportunity to meet current and future customer needs, attract new customer segments we don't compete for today, and return to the levels of profita…

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by Chris Spiker
Business
Southwest Airlines Laying Off 15% Of Workforce In 'Unprecedented' Corporate Overhaul Southwest Airlines Laying Off 15% Of Workforce In 'Unprecedented' Corporate Overhaul
Southwest Airlines Laying Off 15% Of Workforce In 'Unprecedented' Corporate Overhaul Southwest Airlines is cutting 1,750 jobs as part of a restructuring plan to streamline operations and reduce corporate costs. Southwest announced the layoffs for about 15 percent of the airline's corporate workforce in a news release on Monday, Feb. 17. The job cuts, which will be finalized by mid-2025, primarily affect corporate leadership and support roles. Eleven senior leadership positions, including vice presidents and directors, are also being eliminated. "This decision is unprecedented in our 53-year history, and change requires that we make difficult decisions," said…

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by Chris Spiker
News
2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess 2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess
2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess More than 2,500 Southwest Airlines flights were cancelled and 8,3072 delayed as of Wednesday, Dec. 28 leaving even more passengers across the US stranded and seething. Processes and computer systems that haven't changed since the 1990s are to blame, Captain Casey Murray, the president of the Southwest Airlines Pilots Association, tells CNN. “It’s phones, it’s computers, it’s processing power, it’s the programs used to connect us to airplanes," he said, "that’s where the problem lies, and it’s systemic throughout the whole airline." The federal government said it plans on investigating. Cu…

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by Annie DeVoe and Cecilia Levine