The confidential helpline, funded by United Way of the Dutchess-Orange County region, is available from 9 a.m.-7 p.m. seven days a week. It is staffed by knowledgeable and caring call specialists who can communicate with callers in over 150 languages, as well as TTY for the hearing-impaired.
Every hour of every day, hundreds of people in the Hudson Valley and thousands of people in the United States need essential human care services -- from substance abuse assistance to adequate care for a child or an aging parent -- and people often don't know where to turn. In many cases, people end up going without these necessary and readily available services because they do not know where to start.
2-1-1 makes it possible for people to more successfully navigate the complex and ever-growing maze of human service agencies and programs. By making services easier to access, 2-1-1 helps people to get assistance when a problem first develops – rather than allowing a problem to grow.
If residents have trouble contacting 2-1-1, they should dial 1-800-899-1479 or click here.
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