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NY AG James Sues SiriusXM For 'Trapping' Customers In Subscriptions, Making Cancellation Hard NY AG James Sues SiriusXM For 'Trapping' Customers In Subscriptions, Making Cancellation Hard
NY AG James Sues SiriusXM For 'Trapping' Customers In Subscriptions, Making Cancellation Hard New York Attorney General Letitia James is suing SiriusXM Radio for deliberately making it hard for customers to cancel subscriptions by dragging out the interactions required to do so, her office announced.  James announced her lawsuit against the New York City-headquartered company on Wednesday, Dec. 20 following an investigation conducted by her office that found SiriusXM makes it "extremely difficult and frustrating" for customers to cancel their subscriptions, officials said.  "Having to endure a lengthy and frustrating process to cancel a subscription is a stressfu…

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by Ben Crnic