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A limited number of Apple USB-C charge cables that were included with MacBook computers through June 2015 may fail. As a result, MacBooks either won’t charge or only charge intermittently when it’s connected to a power adapter with an affected cable.
Apple will provide a new, redesigned USB-C charge cable, free of charge, to all eligible customers. This program also covers Apple USB-C charge cables that were sold as a standalone accessory.
For MacBook owners who provided a valid mailing address during the product registration process or Apple Online Store purchase, Apple will send you a new cable by the end of February 2016.
All other eligible MacBook owners should use the replacement process on Apple’s website to receive a new USB-C charge cable.
Click here for more information about identifying an affected cable.
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