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Optimum

Police & Fire
Massive Fairfield County Internet Outage: Duo Accused Of Cutting Fiber Optic Lines Massive Fairfield County Internet Outage: Duo Accused Of Cutting Fiber Optic Lines
Massive Fairfield County Internet Outage: Duo Accused Of Cutting Fiber Optic Lines Two people have been charged with cutting fiber optic lines which resulted in more than 40,000 customers with lost internet, TV, and phone service in Fairfield County. The incident took place in Norwalk on Friday, March 24 around 7:15 a.m. Norwalk officers responded to a report of damage to Optimum cable lines on Broad Street. Optimum personnel on the scene reported over 2000 fiber optic lines had been cut and as a result, over 40,000 customers had lost service, said Norwalk Deputy Police Chief Terrence Blake. The outages were mainly in Norwalk and New Canaan. Earlier repo…

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by Kathy Reakes
News
New Update: Suspected Vandalism Causes Internet Outage For Thousands In Fairfield County New Update: Suspected Vandalism Causes Internet Outage For Thousands In Fairfield County
New Update: Suspected Vandalism Causes Internet Outage For Thousands In Fairfield County This story has been updated. Approximately 8,000 Optimum customers were left without internet because of "extensive damage" likely caused by a vandal, the company said.  The company announced that some Fairfield County customers were without internet on Friday, March 24 due to a fiber cut by suspected vandalism. Service was estimated to be interrupted into Saturday, March 25, the company said.  Optimum teams restored power to 99% of customers by around 8 p.m. on Friday, March 24, according to company spokesperson Janet Meahan. "We thank our crews for their hard work repairing th…

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by Morgan Gonzales
News
Cable Guy Helps Ghost Gun-Toting Man Flee From Officers In Region, Police Say Cable Guy Helps Ghost Gun-Toting Man Flee From Officers In Region, Police Say
Cable Guy Helps Ghost Gun-Toting Man Flee From Officers In Region, Police Say A man who allegedly fled from police with help from a local cable contractor is now facing criminal charges in New York. Long Island resident Borndivine Intelligence Jackson, age 26, of Bellport, was formally indicted on weapons charges Friday, Oct. 28, in Suffolk County Court. Prosecutors said Jackson ran from Suffolk County Police officers in June 2022 during a search for a suspect in an unrelated shooting investigation in Shirley. During the search, police encountered Jackson in a deli parking lot on Neighborhood Road. At the time, he was in possession of a loaded gun, police said. Upo…

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by Michael Mashburn
News
Isaias: Optimum Customers Will Get Credit For Lost Internet Service Following Storm Isaias: Optimum Customers Will Get Credit For Lost Internet Service Following Storm
Isaias: Optimum Customers Will Get Credit For Lost Internet Service Following Storm Optimum customers who lost internet service due to Tropical Storm Isaias will receive a credit, the company announced. "Tropical Storm Isaias was one of the most powerful storms to strike the Northeast in years and our crews have been working around the clock to repair damage and restore your service as power returns," the company said in a statement. "We appreciate your patience and will be providing a credit for the time that your Optimum service was not available when power was restored.  "There is no need to request this credit, we will simply apply it to your account in the next s…

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by Daily Voice
Business
Isaias: Optimum Provides Outage Update Isaias: Optimum Provides Outage Update
Isaias: Optimum Provides Outage Update After receiving a cacophony of complaints from angry customers due to its response to Tropical Storm Isaias, Optimum has provided an update for residents still without service in the wake of the storm. Isaias shook the East Coast toppled trees and limbs onto power lines and utility poles, leaving hundreds of thousands in a lurch as they lost electricity and cellular services. In the days following the storm, there has been a bevy of complaints coming from power-provider and Internet/WiFi customers who are eager to get back to normal while still combating the COVID-19 crisis. Many have not…

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by Zak Failla
News
Isaias: Optimum Provides Update On Outage Isaias: Optimum Provides Update On Outage
Isaias: Optimum Provides Update On Outage After receiving a cacophony of complaints from angry customers due to its response to Tropical Storm Isaias, Optimum has provided an update for residents still without service in the wake of the storm. Isaias shook the East Coast toppled trees and limbs onto power lines and utility poles, leaving hundreds of thousands in a lurch as they lost electricity and cellular services. In the days following the storm, there has been a bevy of complaints coming from power-provider and Internet/WiFi customers who are eager to get back to normal while still combating the COVID-19 crisis. Many have not…

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by Zak Failla
Police & Fire
String Of Cashed Fraudulent, Altered Checks Under Investigation In Darien String Of Cashed Fraudulent, Altered Checks Under Investigation In Darien
String Of Cashed Fraudulent, Altered Checks Under Investigation In Darien Authorities are currently investigating the cause behind a string of fraudulent and altered checks that were cashed in Darien between Tuesday, Jan. 22 and Friday, Jan. 25. On Wednesday, Jan. 23, the complainant stated that she dropped off four outgoing checks into the post office depository two days earlier. She received a notification from her bank stating that fraudulent activity was suspected. She then discovered that a check that was originally written to Optimum for $233.32 had been changed and deposited in the amount of $4,989.03. On Thursday, Jan. 24, the complainant said that she pu…

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by Valerie Musson