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Better Business Bureau

Contractor Who Stole $140K+ From Medford Homeowners Caught In Las Vegas, Police Say Contractor Who Stole $140K+ From Medford Homeowners Caught In Las Vegas, Police Say
Contractor Who Stole $140K+ From Medford Homeowners Caught In Las Vegas, Police Say A Pennsylvania contractor was accused of stealing more than $140,000 from New Jersey homeowners who needed storm repairs, authorities said. James Silva, 50, was arrested by Las Vegas police on Thursday, Sept. 19, the Medford Township Police Department said in a news release. He's an owner of Home Repair LLC, a company based in King of Prussia, PA, according to the Better Business Bureau. Medford police began investigating potential contractor fraud in April 2024 related to repairs after storms in the area in the spring of 2023. Homeowners and insurance companies filed complaints, sayin…
Roofer Scam In Ramapo Sparks Police Warning Roofer Scam In Ramapo Sparks Police Warning
Roofer Scam In Ramapo Sparks Police Warning Police in the Hudson Valley warn homeowners about a roofer scam in which the scammers demand money upfront and do not return to complete the job. The incidents are happening in Rockland County in the Ramapo area. The Ramapo Police Department is currently investigating a scam in which a person claiming to be a professional roofer knocked on the homeowner's door to notify the owner about damage to their roof.  They offered their services at a reduced cost and then began work. After the job was started, Ramapo Police said they drastically raised the price of repairs and demanded that the…
Galloway Township Woman Who Paid $20K For Service Dog Scammed By WV Breeder, Police Say Galloway Township Woman Who Paid $20K For Service Dog Scammed By WV Breeder, Police Say
Galloway Township Woman Who Paid $20K For Service Dog Scammed By WV Breeder, Police Say A West Virginia woman was accused of stealing thousands of dollars from a Galloway Township woman who ordered a service dog but never received one, authorities said. Catherine Causey, 52, of Kearneysville, WV, was arrested on Tuesday, Aug. 20, the Galloway Township Police Department said in a news release. She was charged with theft by deception and money laundering. Galloway police received a report on Tuesday, June 18 of an ongoing theft of about $20,000. A woman said she never received a service dog from Causey Labradors and Training despite making full payments and having cont…
NJ Man Stole $39K From Grieving Families, Never Delivered Headstones: Prosecutors NJ Man Stole $39K From Grieving Families, Never Delivered Headstones: Prosecutors
NJ Man Stole $39K From Grieving Families, Never Delivered Headstones: Prosecutors An Atlantic County headstone business owner was accused of stealing nearly $40,000 from customers who never received their orders, authorities said. Jiolio "Joe" Cincotti, 71, of Mays Landing, was charged with several counts of theft by deception, the Atlantic County Prosecutor's Office said in a news release. He was the owner of Atlantic Memorials, a company that claimed to make and sell headstones for graves. Investigators said more than 24 victims ordered headstones for family members between October 2020 and October 2023. Cincotti accepted payments but never delivered the headstones and…
Mother's Day Scams: BBB Warns NYers Of Fake Gifts, Shops Mother's Day Scams: BBB Warns NYers Of Fake Gifts, Shops
Mother's Day Scams: BBB Warns NYers Of Fake Gifts, Shops Long Islanders looking for last-minute gifts for Mom should keep an eye out for potential scams, business officials warned. The Metro New York branch of the Better Business Bureau (BBB), a non-profit organization reviewing the trustworthiness of businesses, encouraged residents in the region to do their research when purchasing Mother’s Day gifts. The BBB’s Tuesday, April 30 announcement comes after the organization announced that three Long Island florists were being investigated for running alleged scams. One such business is on Long Island at Sarata Flowers, a Melville florist that, a…
SCAM ALERT: Glen Rock Homeowner Loses $27,400 As Home Repair Con Men Prep For Spring SCAM ALERT: Glen Rock Homeowner Loses $27,400 As Home Repair Con Men Prep For Spring
Scam ALERT: Glen Rock Homeowner Loses $27,400 As Home Repair Con Men Prep For Spring A roof repair scam cost a Glen Rock resident $27,400, prompting the borough police chief to warn citizens against con men who come to the door. Two visiting scammers who claimed to be from Nassau County, on Long Island, offered to repair a partially damaged section of one victim’s roof for $3,400, Glen Rock Police Chief Dean Ackermann said. No sooner had they begun their work than they suddenly “discovered” that the damage was “more extensive than originally thought,” the chief said. They asked for an additional $24,000 and the resident subsequently wired them the money, he said. The…
Fence Builder Ghosts Several Capital Region Homeowners After Taking Thousands, Police Say Fence Builder Ghosts Several Capital Region Homeowners After Taking Thousands, Police Say
Fence Builder Ghosts Several Capital Region Homeowners After Taking Thousands, Police Say The owner of a fence building company is accused of taking thousands of dollars from area homeowners for jobs that were never completed. Schenectady County resident James Butler, age 30, of Glenville, was arrested on Friday, Feb. 23 on a felony charge of grand larceny. Glenville Police said Butler, who owns and operates “Trust a Fence,” accepted over $7,000 from a Glenville homeowner to purchase fencing material. However, the job was never finished. An investigation found several similar claims that are being investigated by the Scotia, Colonie, Guilderland, and Niskayuna police department…
HVAC Contractor Stiffs Long Island Homeowner Out Of $4K, Police Say HVAC Contractor Stiffs Long Island Homeowner Out Of $4K, Police Say
HVAC Contractor Stiffs Long Island Homeowner Out Of $4K, Police Say The owner of a Long Island HVAC company is accused of taking a homeowner’s money and running. Francis Warner, age 41, of Brentwood, was arrested Tuesday, Nov. 21, according to Suffolk County Police. Warner owns Warner Brothers Air Max HVAC, based in Medford. A North Bellport man told police he hired Warner in October 2023 to do HVAC work on his home and had paid Warner $3,850. Despite receiving payment, Warner never returned to complete the job, police said. Warner was arrested Tuesday morning during a traffic stop in Brentwood. He is charged with one count of third-degree grand larcen…
Gravestone Scammer Barred From Practicing In PA Targets Murder Victim's Mom Gravestone Scammer Barred From Practicing In PA Targets Murder Victim's Mom
Gravestone Scammer Barred From Practicing In PA Targets Murder Victim's Mom A New Jersey mom who fell victim to a headstone scammer just after she buried her 31-year-old son last year is sharing her story in hopes of putting a stop to a man she says should've been stopped long ago. Nearly a month after Luz Vasquez's son, Chad Stuart, was killed outside of a Vineland bar in September 2022, she was contacted by Gregory Stefan, Jr., who explained he was the owner of Colonial Memorials, a headstone company.  And he wanted Vasquez as a client. Vasquez set up a meeting with Stefan in her Vineland home on Oct. 21, 2022. "He was a professional man, and seemed sympatheti…
Gravestone Scammer Targets Murder Victim's Vineland Mom: 'Sick To My Stomach' Gravestone Scammer Targets Murder Victim's Vineland Mom: 'Sick To My Stomach'
Gravestone Scammer Targets Murder Victim's Vineland Mom: 'Sick To My Stomach' A mom who fell victim to a New Jersey headstone scammer just after she buried her 31-year-old son last year is sharing her story in hopes of putting a stop to a man she says should've been stopped long ago. Nearly a month after Luz Vasquez's son, Chad Stuart, was killed outside of a Vineland bar in September 2022, she was contacted by Gregory Stefan, Jr., who explained he was the owner of Colonial Memorials, a headstone company.  And he wanted Vasquez as a client. Vasquez set up a meeting with Stefan in her Vineland home on Oct. 21, 2022. "He was a professional man, and seemed sympatheti…
Clifton Man Seized In $13M Indian Tech Support Scam: Seniors, Small Biz Owners Among Victims Clifton Man Seized In $13M Indian Tech Support Scam: Seniors, Small Biz Owners Among Victims
Clifton Man Seized In $13M Indian Tech Support Scam: Seniors, Small Biz Owners Among Victims FBI agents seized a Clifton man in connection with an India-based $13 million tech support scam that targeted more than 7,000 victims, most of them elderly or small business owners, authorities said. Manoj Yadav, a 40-year-old Indian-American, collected an estimated $2.2 million for his services before sending the rest to an unspecified number of associates overseas, federal investigators charged. Together, the cyber-scammers “misled their numerous victims into thinking that they were a legitimate technology support company affiliated with a major software company,” U.S. Attorney Philip R. …
Contractor Scammed Homeowner In Capital Region Out Of $23K, Police Say Contractor Scammed Homeowner In Capital Region Out Of $23K, Police Say
Contractor Scammed Homeowner In Capital Region Out Of $23K, Police Say A contractor is facing charges after allegedly scamming a homeowner in the region out of thousands of dollars. Rensselaer County resident Robert Thomas, age 35, of the town of Stephentown, was arrested Monday, May 22, on charges of grand larceny and forgery. According to State Police, a Schenectady County homeowner initially contacted troopers in July 2022 claiming to be the victim of a construction scam. The homeowner told troopers they had signed a work agreement with Thomas’ company, MZX Construction, in May 2021 and had paid him for renovation work that was to be completed. In April 2…
Mass Contractor Who Stole $78K From Customers Indicted On Felony Charges Mass Contractor Who Stole $78K From Customers Indicted On Felony Charges
Mass Contractor Who Stole $78K From Customers Indicted On Felony Charges A paving contractor who allegedly stole over $78,000 from customers, including the disabled and elderly, has been indicted for a laundry list of criminal charges, according to court documents. William Pusateri, owner of Priority 1 Paving in Dedham, was arraigned on 23 charges including larceny from disabled persons over 60 years old on Tuesday, Jan. 3, according to Middlesex Superior Court documents.  Pusateri, who pleaded not guilty to all charges, scammed customers from 2020 to May 2022 by taking deposits or payments in full for services that he never completed or only completed basi…
Alert Issued For Uptick In Online Used Car Scams In Connecticut Alert Issued For Uptick In Online Used Car Scams In Connecticut
Alert Issued For Uptick In Online Used Car Scams In Connecticut Consumers in Connecticut are being cautioned to be aware of a new uptick in online car purchasing scams after multiple complaints were levied by would-be buyers who wired money to fraudsters. The Better Business Bureau issued an alert advising of new scams that have arisen as the demand for used cars in Connecticut has spiked, leading to acts of fraud across the state. According to officials, scammers have been listing used cars for sale through sponsored ads and through social media. Victims have then been told to wire money for the vehicle to a shipping or escrow company, while the scamm…
NY AG Alerts Residents To Deceptive Sports Betting Companies Ahead Of Super Bowl NY AG Alerts Residents To Deceptive Sports Betting Companies Ahead Of Super Bowl
NY AG Alerts Residents To Deceptive Sports Betting Companies Ahead Of Super Bowl Attorney General Letitia James advised New Yorkers to be aware of deceptive online sports betting organizations ahead of the Super Bowl. James said since online sports betting became legal in the state last month, many residents have encountered misleading ads online that make claims such as "risk-free bets" or "$1,000 welcome offers." She said these deceptive ads often come with requirements consumers aren't aware of. “I urge all New Yorkers watching the Super Bowl and betting online for the first time to be careful — don’t let scammers game your gamble,” James said. “Before placing a bet…
COVID-19: Alert Issued For Pandemic-Related Text Message Scam COVID-19: Alert Issued For Pandemic-Related Text Message Scam
Covid-19: Alert Issued For Pandemic-Related Text Message Scam The Better Business Bureau has issued an alert about a recent text scam where people impersonating large companies offer fake pandemic-related discounts. Scammers are reportedly impersonating companies, such as Netflix, Hulu and Verizon, and sending messages saying that the company is offering an amazing deal to customers due to the pandemic.  These fake deals could include free or discounted services, gift cards or cash. The organization said when people click the link in the messages, they will be brought to a website imitating the company's website.  That's how the scammer wi…
Alert Issued For Online Scams While Shopping For Back-To-School Supplies Alert Issued For Online Scams While Shopping For Back-To-School Supplies
Alert Issued For Online Scams While Shopping For Back-To-School Supplies With the new school year fast approaching and children returning to the classroom following a lost year due to the COVID-19 pandemic, parents are being cautioned to be aware of back-to-school shopping scams. As most classrooms prepare for in-person learning during the fall for the first time in more than a year, there have been reported shortages of some school merchandise, creating an opportunity for fraudsters to target parents through online scams. Sandra Guile of the Better Business Bureau (BBB) said that “what parents are challenged with at this point in time is juggling the transition…
Alert Issued For Amazon Prime Day Scams Alert Issued For Amazon Prime Day Scams
Alert Issued For Amazon Prime Day Scams The Better Business Bureau (BBB) is cautioning consumers to be aware of potential scams on Amazon Prime Day this year. Each year, the online retail giant rolls out massive discounts on Prime Day, which is on Monday, June 21, and Tuesday, June 22, with other brick-and-mortar stores such as Walmart, Target, and Kohl’s joining in with sales across the board. However, according to the BBB, “more deals mean more chances for scammers to capitalize on the buzz and trick shoppers. Be wary of phishing scams, misleading advertisements, and lookalike websites.” Scams to look out for, the BBB cautione…
Hundreds Of Unexpected Amazon Packages Delivered To Home In New York Hundreds Of Unexpected Amazon Packages Delivered To Home In New York
Hundreds Of Unexpected Amazon Packages Delivered To Home In New York Hundreds of unexpected and unwanted packages from Amazon were sent to a New York home as part of what could potentially be a scam, officials said. Dozens of boxes arrived daily from Amazon, UPS and FedEx were delivered to upstate New York resident Jillian Canaan recently, despite her and her family not ordering any packages. According to WIVB-TV, Canaan, who runs a studio in the Buffalo area, initially believed that the packages could be for the family’s studio, but upon closer inspection, she found that while it was her home address listed on the boxes, it wasn’t in her name. Inside the …
State Police Issue Alert For Pet Scam State Police Issue Alert For Pet Scam
State Police Issue Alert For Pet Scam New York State Police have received multiple calls from people scammed out of hundreds of dollars after answering classified ads for purebred puppies for sale. Victims report after answering the ad, the suspects provide a photo of the breed they are looking for and arrange a deposit to be paid, said Trooper James O’Callaghan. Once the deposit is cleared, the victim is provided an address, which does not exist, to pick up their puppy.  Recently, these fake addresses have been in the St. Lawrence County area. State Police warn the public of some common themes in this scam: The…
COVID-19: Police Issue Warning For Vaccine Scams COVID-19: Police Issue Warning For Vaccine Scams
Covid-19: Police Issue Warning For Vaccine Scams With allocations of the COVID-19 vaccine being shipped across the country, some law enforcement agencies are warning of schemers looking to take advantage of vulnerable residents during the pandemic. The Scarsdale Police Department was the latest to issue an alert advising of schemers who have been using the announcement of a COVID-19 vaccine to obtain personal identifying information or cash during scams. Scarsdale Police Chief Andrew Matturo said you may be in the midst of a COVID-19-related scam if: You receive a telephone call, text message, email, or computer pop-up that you did not …
Alert Issued For Phony Amazon Callers, Emails Seeking Info Alert Issued For Phony Amazon Callers, Emails Seeking Info
Alert Issued For Phony Amazon Callers, Emails Seeking Info Con artists are calling and emailing Amazon users and attempting to obtain their login information and credit card number by posing as Amazon employees. According to the Better Business Bureau, victims are met with a recorded message claiming to be from Amazon, notifying them of problems with their Amazon account ranging from supposed fraudulent charges on Amazon Prime cards to damaged packages to unfulfilled orders that the victim never placed. The callers are reportedly using phone numbers of reputable organizations--like the Better Business Bureau--to lend them credibility. Amazon wil…
NJ: Hasbrouck Heights Used Car Dealer Pays $60,000 To Settle Consumer Protection Case NJ: Hasbrouck Heights Used Car Dealer Pays $60,000 To Settle Consumer Protection Case
NJ: Hasbrouck Heights Used Car Dealer Pays $60,000 To Settle Consumer Protection Case A Bergen County used car dealer is paying $60,000 to resolve violations of state consumer protection laws, authorities said. The state Division of Consumers had accused Bridge Auto Group in Hasbrouck Heights with: failing to include the mandatory disclosure language in advertisements; misrepresenting its Better Business Bureau and Yelp ratings on the company’s website; failing to disclose prior damage to its used vehicles when such information was known our should have been known by the dealership; charging consumers for pre-delivery services, including dealer preparation fees, without ite…
Alert Issued For Phony Amazon Callers, Emails Seeking Info Alert Issued For Phony Amazon Callers, Emails Seeking Info
Alert Issued For Phony Amazon Callers, Emails Seeking Info Con artists are calling and emailing Amazon users and attempting to obtain their log in information and credit card number by posing as Amazon employees.  According to the Better Business Bureau, victims are met with a recorded message claiming to be from Amazon, notifying them of problems with their Amazon account ranging from supposed fraudulent charges on Amazon Prime cards to damaged packages to unfulfilled orders that the victim never placed.  The callers are reportedly using phone numbers of reputable organizations--like the Better Business Bureau--to lend them credibility. …
COVID-19: Alert Issued For Scam Involving Facebook Friends Pushing Fake Grants COVID-19: Alert Issued For Scam Involving Facebook Friends Pushing Fake Grants
Covid-19: Alert Issued For Scam Involving Facebook Friends Pushing Fake Grants With many struggling financially due to the COVID-19 pandemic, a new scam has been making the rounds involving Facebook “friends” pushing faux grants related to the virus. The Better Business Bureau issued an alert regarding a scam involving the social media giant that has become more prevalent in recent weeks. According to the BBB, Facebook users have been receiving a Facebook Messenger chats or direct message that appears to come from a friend, relative, community member, or another person the user trusts.  The message describes a COVID-19 relief grant, with scammers claiming to hav…
BBB Accredited: Local Businesses Make List Of 'Trustworthy' Services BBB Accredited: Local Businesses Make List Of 'Trustworthy' Services
BBB Accredited: Local Businesses Make List Of 'Trustworthy' Services A local florist, construction company, and catering service are among the most recent firms to achieve Better Business Bureau accreditation. The Better Business Bureau is a private nonprofit that tracks customer satisfaction and work quality. The BBB promotes accredited businesses that meet its standards. According to the BBB's regional chapter, local companies that recently received BBB accreditation include: A Cut Above Florist, Chicopee Bramucci Construction, Hadley Boost Construction, Chicopee C&M Tree and Landscaping, Auburn Done Right Mechanics, Central Massachusetts Haul of…
Driveway Scam Alert Issued In Area Driveway Scam Alert Issued In Area
Driveway Scam Alert Issued In Area With the warmer weather, the New York State Police Department is cautioning homeowners to be wary of “driveway paving scammers.” New York State Police issued a scam alert this week after receiving reports in the Hudson Valley of fraudsters who have already started making the rounds, looking for their victims. According to police, the driveway scam typically involves scammers collecting money upfront and never performing the work, or workers showing up unexpectedly and starting work on a driveway without the consent of the homeowner, and then demanding payment. Recently, troopers receive r…
State Police Issue Alert For Driveway Paving Scam State Police Issue Alert For Driveway Paving Scam
State Police Issue Alert For Driveway Paving Scam With warmer weather approaching, the New York State Police Department is cautioning homeowners to be wary of “driveway paving scammers.” New York State Police issued a scam alert this week after receiving reports in the Hudson Valley of fraudsters who have already started making the rounds, looking for their victims. According to police, the driveway scam typically involves scammers collecting money upfront and never performing the work, or workers showing up unexpectedly and starting work on a driveway without the consent of the homeowner, and then demanding payment.  On Wednes…
Warning Issued For Surge In Online Puppy Scams Warning Issued For Surge In Online Puppy Scams
Warning Issued For Surge In Online Puppy Scams Purchasing a furry friend for the family during the holiday season has always come with risks, but a new report from the Better Business Bureau shows that scams involving online pet purchases are on the rise. The BBB’s Scam Tracker page has reported a surge in entries regarding fake pet and puppy scams for this holiday season. Reports have increased by 39 percent since the BBB released an in-depth investigative study to increase consumer awareness in 2017. More than 16,500 complaints have been received regarding illegitimate sellers and “businesses” selling pets. What’s more alarming are t…
Facebook 'Secret Sister Gift Exchange' Is Illegal Scam, Better Business Bureau Warns Facebook 'Secret Sister Gift Exchange' Is Illegal Scam, Better Business Bureau Warns
Facebook 'Secret Sister Gift Exchange' Is Illegal Scam, Better Business Bureau Warns A Facebook post that resurfaces around the holiday season has been declared as an illegal scam, according to the Better Business Bureau. The post discusses the “Secret Sister Gift Exchange,” where participants are instructed to send one gift in order to receive up to 36 gifts in return. However, it’s easy to see that the math just doesn’t add up. “These gift exchanges, while they look like innocent fun, are really pyramid schemes – and are considered illegal,” the BBB warns. The gift exchange first became popular in 2015. Users were encouraged to invite others to participate in the exchang…
Scam Alert: Central Hudson Urges Caution To Customers Scam Alert: Central Hudson Urges Caution To Customers
Scam Alert: Central Hudson Urges Caution To Customers Central Hudson Gas & Electric Corporation is urging its customers to stay vigilant in the fight for scam prevention. As part of the Utilities United Against Scams (UUAS) “Utility Scam Awareness Week,” Central Hudson is working to increase awareness of scam prevention methods during the week of Nov. 17. "Central Hudson is taking part in this important awareness campaign and is working together with UUAS to help our customers avoid becoming victimized," said Charles A. Freni, President and CEO of Central Hudson, adding that scammers often represent themselves as utility company employees …