Tag:

Customer Experience

No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers
No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers Starbucks is ending its open-door policy, prioritizing access for paying customers and employees. The coffeehouse chain will no longer allow just anyone to hang out in its cafes or use its bathrooms. Starbucks has created a new Coffeehouse Code of Conduct, requiring people to buy something to use the cafe, patio, or restrooms. Starbucks said it hopes the change will improve the overall coffeehouse experience. "We want everyone to feel welcome and comfortable in our stores," company spokesperson Sam Jefferies said in a statement to Daily Voice. "Implementing a Coffeehouse Code of Conduct i…
Macy’s Closing 4 PA Locations Including Wanamaker Center City Philly Store Macy’s Closing 4 PA Locations Including Wanamaker Center City Philly Store
Macy’s Closing 4 PA Locations Including Wanamaker Center City Philly Store Macy’s, Inc. confirmed Thursday, Jan. 9, that its Center City Philadelphia store in the historic Wanamaker building will close, along with three other Pennsylvania locations, as part of the company's nationwide "Bold New Chapter" strategy. The Wanamaker building store at 1300 Market Street will shut its doors permanently, along with Macy’s locations at: Logan Valley Mall Exton Square Mall Wyoming Valley Mall These closures are part of Macy’s plan to eliminate 150 "underproductive stores" over three years, allowing the retailer to focus resources on 350 "go-forward" locations nationwide, …
Mall Brand Merger: JCPenney Unites With Forever 21, Aeropostale, Brooks Brothers Operator Mall Brand Merger: JCPenney Unites With Forever 21, Aeropostale, Brooks Brothers Operator
Mall Brand Merger: JCPenney Unites With Forever 21, Aeropostale, Brooks Brothers Operator JCPenney is merging with a company that owns several other retailers that have also struggled as malls have declined in popularity across the U.S. The 123-year-old department store chain and SPARC Group have combined to form Catalyst Brands, the new company said in a news release on Wednesday, Jan. 8. SPARC Group is the operator of stores including Aéropostale, Brooks Brothers, Eddie Bauer, Forever 21, Lucky Brand, and Nautica. Former JCPenney CEO Marc Rosen will become the CEO of Catalyst Brands, which boasts more than $9 billion of revenue and about 60,000 employees at …