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Friday, nov 8
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Public Service Commission
Politics
Internet Providers Would Be Forced To Issue Outage Credits Under NY Bill: 'Matter Of Fairness'
New York lawmakers are considering legislation that would force internet providers to compensate customers for service outages. Under the “Internet Service Outage Consumer Protection Act,” providers would be required to issue prorated bill credits to customers for any service outages lasting more than an hour. The bill was introduced by Democratic Assemblyman Angelo Santabarbara, who represents the 111th Assembly District covering parts of Schenectady County. “In today’s digital age, reliable internet service is not just a convenience, but a necessity,” he said. “When service is disrupted,…
News
NY Officials Direct Major Utilities To Increase Customer Outreach As Bills Increase
State officials sent letters to New York's major electric and gas utilities, directing them to improve their outreach to customers as utility bills have increased due to surging energy prices. Gov. Kathy Hochul said her administration has also launched a statewide campaign to increase relief efforts for customers with lower incomes. "The extreme utility bill increases all of us are seeing are having a serious impact on our household budgets, and in response we are taking action," Hochul said. "I have directed the Department of Public Service to ensure all the major electric and gas utilitie…
News
NY Reaches Record Settlement With Broadband/Cable Provider Altice Over Tropical Storm Response
New York State has reached a record-setting settlement with broadband and cable provider Altice for the company’s muted response to Tropical Storm Isaias, which left some without service for upwards of two weeks. Gov. Andrew Cuomo announced on Thursday, March 18 that the state has reached the near $72 million settlement for Altice’s failure to adequately prepare for and restore broadband and cable television service after the storm struck in August last year, leaving 400,000 customers without service. The settlement is the largest-ever in New York State for any company under …
Politics
Bill Targeting Utility Companies Over Storm Response Unveiled By Cuomo, Lawmakers
New legislation has been proposed in New York that would allow lawmakers to hold utility companies more accountable for their failed responses to storm events. Gov. Andrew Cuomo introduced a new, widely supported bill that will strengthen the state’s enforcement tools following repeated widespread failures to adequately prepare or respond to storms in recent years. If passed by the Legislature, the new law would increase penalties on shareholders for failing to adhere to emergency response plans and other violations of the Public Service Law (PSL), regulations, or orders of the Public Servi…
News
Isaias: 'Your Franchise Can Be Revoked, I Am Not Bluffing,' Cuomo Warns Utility Companies
Gov. Andrew Cuomo is threatening to pull the plug on some of the state’s utility companies as thousands remain without power in New York nearly a week after Tropical Storm Isaias ran roughshod over the East Coast. On Monday, Aug. 10, six days after the storm struck, Cuomo called out the utility companies for their lack of preparedness for another storm, nearly a decade after Hurricane Sandy devastated New York. Cuomo said that he’s spoken to the utility companies numerous times, and that they are failing to provide an essential service to their customers, specifically naming Con Edison and …
Politics
Cuomo Campaign Is Trying To Get This Molinaro TV Ad Pulled, Report Says
Gov. Andrew Cuomo’s re-election campaign has filed a cease-and-desist letter to television stations trying to have his Republican challenger's new ad pulled from the air, claiming it is “false, misleading and defamatory” because the news article cited does not say that Cuomo himself is being probed as part of the Crystal Run investigation. Dutchess County Executive Marc Molinaro, Cuomo's GOP opponent, unveiled the TV ad this past weekend slamming Cuomo of New Castle about corruption convictions involving some top state aides and advisers. “It is false, cheap and nasty,” Cuomo campaign spoke…
News
NY's Largest Cable Provider, Spectrum, To Be Booted From State Under Commission Decision
New York State announced that Charter Communications' Spectrum is no longer permitted to serve customers in the Empire State. In this press statement, Public Service Commission regulators said on Friday, July 27 that Spectrum -- the largest cable provider in New York -- failed to comply with several conditions mandated when the state approved Charter's merger with Time Warner Cable, Inc. in 2016. According to the state PSC, various instances of misconduct include: Repeated failures to meet deadlines; Charter’s attempts to skirt obligations to serve rural communities; Unsafe practices in t…
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