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Customer Experience

Home Depot Adds DoorDash, Uber Eats For On-Demand Deliveries Home Depot Adds DoorDash, Uber Eats For On-Demand Deliveries
Home Depot Adds DoorDash, Uber Eats For On-Demand Deliveries Forget about only getting dinner delivered, you can now use Uber Eats and DoorDash to order tools, hardware, and other things you need to complete home projects. The Home Depot has expanded its delivery options by teaming up with DoorDash and Uber Eats, the home improvement chain said in a news release on Wednesday, Jan. 22. The on-demand delivery apps will be able to bring customers some supplies and materials in as little as an hour. The apps join other options for the store like Instacart, same-day deliveries through the Home Depot website, and free next-day delivery. "We've n…
No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers
No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers Starbucks is ending its open-door policy, prioritizing access for paying customers and employees. The coffeehouse chain will no longer allow just anyone to hang out in its cafes or use its bathrooms. Starbucks has created a new Coffeehouse Code of Conduct, requiring people to buy something to use the cafe, patio, or restrooms. Starbucks said it hopes the change will improve the overall coffeehouse experience. "We want everyone to feel welcome and comfortable in our stores," company spokesperson Sam Jefferies said in a statement to Daily Voice. "Implementing a Coffeehouse Code of Conduct i…
Mall Brand Merger: JCPenney Unites With Forever 21, Aeropostale, Brooks Brothers Operator Mall Brand Merger: JCPenney Unites With Forever 21, Aeropostale, Brooks Brothers Operator
Mall Brand Merger: JCPenney Unites With Forever 21, Aeropostale, Brooks Brothers Operator JCPenney is merging with a company that owns several other retailers that have also struggled as malls have declined in popularity across the U.S. The 123-year-old department store chain and SPARC Group have combined to form Catalyst Brands, the new company said in a news release on Wednesday, Jan. 8. SPARC Group is the operator of stores including Aéropostale, Brooks Brothers, Eddie Bauer, Forever 21, Lucky Brand, and Nautica. Former JCPenney CEO Marc Rosen will become the CEO of Catalyst Brands, which boasts more than $9 billion of revenue and about 60,000 employees at …