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Deceptive Practices

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H&R Block Fined $7M For Deceptive 'Free' Filing Ads, Must Reform Tax Services: FTC H&R Block Fined $7M For Deceptive 'Free' Filing Ads, Must Reform Tax Services: FTC
H&R Block Fined $7M For Deceptive 'Free' Filing Ads, Must Reform Tax Services: FTC H&R Block will pay $7 million in federal fines for deceptive practices and must implement sweeping changes to its filing services in time for the 2025 tax season, officials said. H&R Block reached the settlement with the Federal Trade Commission, the agency announced in a news release on Wednesday, Jan. 8. The order requires the company to revamp its services and pay $7 million to compensate its customers. The settlement stemmed from a February 2024 complaint accusing H&R Block of forcing users to contact customer service to downgrade products. The tax filer was also a…

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by Chris Spiker