Fair 50°
Tag:

Consumer Rights

Business
Uber One Trapped Users In Subscriptions They Didn't Want, FTC Claims In Lawsuit Uber One Trapped Users In Subscriptions They Didn't Want, FTC Claims In Lawsuit
Uber One Trapped Users In Subscriptions They Didn't Want, FTC Claims In Lawsuit Uber promised convenience, but federal regulators say the company trapped users in subscriptions they never asked for and made it nearly impossible to leave. The Federal Trade Commission accused Uber of secretly enrolling customers in its Uber One program, which launched in 2021. The FTC filed the lawsuit and announced it on Monday, April 21. The agency said Uber charged customers before trials ended, and buried cancellation behind up to 32 steps – despite a "cancel anytime" pledge. "Americans are tired of getting signed up for unwanted subscriptions that seem impossible to …

SHARE

by Chris Spiker
Business
Cash App Users To Get Refunds In $175M Order As Feds Target Fraud Cash App Users To Get Refunds In $175M Order As Feds Target Fraud
Cash App Users To Get Refunds In $175M Order As Feds Target Fraud Cash App's parent company will have to pay $175 million for poorly protecting its users from fraud and financial crimes on the payment platform, officials said. The Consumer Financial Protection Bureau ordered Block to refund up to $120 million to users harmed by fraud, the federal agency said in a news release on Thursday, Jan. 16. The parent company of Cash App, which has more than 56 million accounts, must also pay a $55 million fine into the CFPB’s victims relief fund. The CFPB found that Block failed to properly investigate unauthorized transactions and deprived users of…

SHARE

by Chris Spiker
Business
Capital One Kept $2B In Savings Account Interest From Banking Customers, CFPB Suit Says Capital One Kept $2B In Savings Account Interest From Banking Customers, CFPB Suit Says
Capital One Kept $2B In Savings Account Interest From Banking Customers, Cfpb Suit Says The federal government is suing Captial One, accusing the banking giant of deceiving consumers and withholding more than $2 billion in interest payments on savings accounts. The Consumer Financial Protection Bureau (CFPB) filed a lawsuit against Capital One and its parent company, the agency said in a news release on Tuesday, Jan. 14. The CFPB accused Capital One of marketing its "360 Savings" accounts as offering some of the nation's highest interest rates but froze those rates while competitors' rates climbed. Simultaneously, the bank introduced a nearly identical product, "360 …

SHARE

by Chris Spiker
Business
Alleged Eavesdropping Costs $95 Million As Apple Reaches Siri Settlement Alleged Eavesdropping Costs $95 Million As Apple Reaches Siri Settlement
Alleged Eavesdropping Costs $95 Million As Apple Reaches Siri Settlement Apple will pay a $95 million settlement regarding allegations that its virtual assistant, Siri, eavesdropped on users without their consent, according to multiple reports. The settlement, filed in federal court in Oakland, California this week, addresses a lawsuit that dates back five years and must be approved by a US District judge at a hearing on Friday, Feb. 14, Bloomberg Law reports. The lawsuit claims that Siri was activated to record conversations even when users did not use the launching phrase, “Hey, Siri.” These recordings were allegedly shared with third parties s to target user…

SHARE

by Joe Lombardi