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Customer Service

Fed Up With NJ Transit? New Customer Advocate Is Here To Help Fed Up With NJ Transit? New Customer Advocate Is Here To Help
Fed Up With NJ Transit? New Customer Advocate Is Here To Help The next time your NJ Transit bus drives right past you or your train loses service, you'll have a customer advocate to hear your woes. The NJ Transit Board of Directors on Thursday, Oct. 10 named its customer advocate. Meet Franck Beamin. Born and raised in France, Beamin pursued higher education in law, earning a license degree in Public Law before continuing his studies at the Institute of Political Science in Rennes. There, he focused on Urban Networks in Developing Countries and Planning Policies, graduating with two master’s degrees. Following his higher education, Beaumin…
Goffle Creamery Voted Best Ice Cream In North Jersey: Meet High School Sweethearts Behind It Goffle Creamery Voted Best Ice Cream In North Jersey: Meet High School Sweethearts Behind It
Goffle Creamery Voted Best Ice Cream In North Jersey: Meet High School Sweethearts Behind It Some of Vinnie and Alyssa Penna's best childhood memories were getting ice cream at the Old Bar Milk Barn. If you grew up in Wayne, you know it: The brown barn with red and white signage. You could grab a cone at the walk-up window or sit in a booth or at a bar. The Pennas enjoyed many an ice cream cone at the Old Barn Milk Bar in their summers dating through Wayne Valley High School.  The two got married in 2012 and in August 2021, they opened Goffle Creamery 686 Goffle Road in Hawthorne. The Pennas always envisioned creating a shoppe that would be an ode to places like the…
Popular Jersey Shore Italian Restaurant Powers Through Another Blackout: 'One For The Books' Popular Jersey Shore Italian Restaurant Powers Through Another Blackout: 'One For The Books'
Popular Jersey Shore Italian Restaurant Powers Through Another Blackout: 'One For The Books' On June 22, when an area of Highlands lost power amid a brutal heatwave and severe storms, Porcini's closed its doors. So when the restaurant lost power on Saturday, July 6, Porcini's decided: Not this time. Losing two Saturdays in four weeks would've been "detrimental" for the small, family-owned business, the restaurant wrote on Facebook. "Tonight was one for the books," the post said. "This is the second Saturday in a month that all of the town was in complete black out. "Our staff pulled together to salvage the night. HUGE thank you to our customers who decided to stick it out with us…
Celebs Keep Coming Into This New Jersey Coffee Shop Celebs Keep Coming Into This New Jersey Coffee Shop
Celebs Keep Coming Into This New Jersey Coffee Shop It feels like Summer. Rachel Bilson, known for her role as Summer on "The O.C.," is the latest Hollywood star to have stopped by one Cape May coffee shop that's regularly frequented by celebrities. Coffee Tyme owner Jesse Lambert recognized Bilson right away when she saw her walking by the Washington Street store on Saturday, June 22. "I knew she had come to our shop before, I've heard employees talking about her being there," said Lambert, 34. "I just said, 'Hey Rachel.' And she turned around. That's when I got a little tongue tied and told her, 'That's my cup.'" Ultimately, Lambert…
NJ Transit Service Suspended For Third Time This Week, Passengers Hurl Angry Tweets NJ Transit Service Suspended For Third Time This Week, Passengers Hurl Angry Tweets
NJ Transit Service Suspended For Third Time This Week, Passengers Hurl Angry Tweets For the third time this week, NJ Transit service has been suspended both in and out of NY Penn Station Friday, June 21. NJ Transit cited the cause as Amtrak overhead wire issues. It was unclear if these were the same wires causing issues Thursday, June 20. 2 of 2: NJ TRANSIT rail tickets & passes are being crossed-honored by NJ TRANSIT and private carrier buses and PATH at Newark Penn, Hoboken and 33rd Street, NY. Customers should visit https://t.co/spCbF3CIxN for alternate service information. — NJ TRANSIT (@NJTRANSIT) June 21, 2024 Service was suspended Tuesday morning, June 18, …
Downed Lines Disrupt Amtrak, NJ Transit Service Between NJ, Penn Station Downed Lines Disrupt Amtrak, NJ Transit Service Between NJ, Penn Station
Downed Lines Disrupt Amtrak, NJ Transit Service Between NJ, Penn Station It's certainly not convenient. Amtrak and NJ Transit customers were livid over service disruptions between Penn Station and Newark due to downed power lines blocking the tracks on Wednesday evening, May 22. In a statement posted to X, Amtrak said service was stopped at 5:36 p.m. with no estimation of restoration. As of 10 p.m., widespread delays were being reported by Amtrak. Service along NJ Transit's Northeast Corridor was also suspended between Penn Station and Metropark in Edison, and along the North Jersey Coast Line between Penn Station, and Long Branch. The Raritan Valley Line was s…