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The positions are new to the company, and both Oliver and Reichelt will join the company’s leadership team.
Reichelt started working for PCI part-time in 1999 as a bookkeeper and office manager. Her responsibilities included managing banking, payroll, tax reporting, employee health insurance and other general office duties.
In her new role, she handles many of the same tasks, but in greater detail and is also responsible for forecasting and budgeting as part of the leadership team.
When Oliver started working at PCI seven years ago, she had no technical training or experience aside from what she had practiced in school. She was able to learn on the job and grow as a technician, leading to her first promotion in 2012 from technical adviser to service coordinator.
As director of operations, she now plans and monitors the daily schedules for technical support for clients and overseas purchasing, among other responsibilities.
“We’re proud of the fact that many of our employees, especially Marina and Laverne, have been with us for the long haul, helping us grow the company and provide excellent service to clients,” Robert Cioffi, PCI's chief executive officer, said in a release.
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