To help with the problem, the New York State Attorney General is investigating consumer Internet speeds to see if residents are getting what they are paying for, and are encouraging New Yorkers to test their own broadband speed at home.
The process is pretty easy, and once you perform the test, the Attorney General is asking residents to submit their test to his office so they can determine what internet speeds consumers are actually receiving.
This is how you do it:
- Run the broadband speed test at http://internethealthtest.org/nyc
- Make a screen shot of the results
- If you are using a Windows computer, press [Ctrl-PrintScrn]. The file is saved to your clipboard. Paste it into a document in Microsoft Paint or Microsoft Word and save the document.
- If you are using a Macintosh computer, press [Command-Shift-3]. The file will appear on your desktop.
- Fill out the form attached to the survey, double check it (and make sure that you’ve uploaded the screen shot).
- Click “Submit.”
- Optional - If you have time, repeat the test at different times, and upload the results.
This whole process should take just a few minutes and could be very helpful.
Be advised that your IP address will be collected when you submit the web form.
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