These tips are on Metro-North's website:
- Familiarize yourself with safety signage in cars so you will know how to locate and operate emergency exits. Remember that your best protection is to remain calm, think clearly, and follow the instructions of the train crew.
- Don't attempt to leave the train on your own. In most circumstances that is the most dangerous thing you can do. Tracks may still be electrified; other trains may still be in motion around you. If you can't stay in the car you are on, walk calmly to another car that is unaffected by the emergency. Don't try to leave the train without instructions or help from the train crew.
- Report emergencies immediately. On some cars [M7s, M8s] two-way intercom systems are located near the doors.
- Follow the instructions of train crews as well as the instructions of rescue, fire, or police personnel on the scene. If an evacuation is necessary crew members will help you exit the train quickly and safely.
- The simplest way to evacuate a railroad car is to have a rescue train pull alongside the disabled train. An evacuation board is placed at the exit doors to serve as a walkway between the two trains. On very rare occasions, you may be evacuated to track level with evacuation ladders that are stored on every car. Remember: If you are directed to evacuate to the track level, follow the train crew's directions carefully, watch your step and stay away from the third rail or any downed wires that may be on the ground.
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