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The funding, administered by the state Division of Homeland Security and Emergency Services, will support 57 counties and New York City in improving 911 response and emergency dispatching.
PSAPs are public safety dispatch centers (911) where incoming calls for help are received and the process for emergency services dispatching is initiated.
Throughout the state, counties provide the majority of 911 answering and dispatching operations, and coordinate services among municipal, county and state responders. The annual grant allows for state reimbursement to counties for eligible public safety call-taking and dispatching expenses. All counties and New York City are eligible to apply.
“In an emergency, every second counts,” Cuomo said. “With these investments we’re helping to ensure our first responders have resources they need and access to the most up-to-date technology available in order to better respond to New Yorkers in their moment of need.”
“It is important that all New Yorkers can get the help they need quickly and easily in any type of emergency situation,” DHSES Commissioner John P. Melville said. “These grants will help counties invest in their emergency communications infrastructure and give local residents quality service and peace of mind that help will come quickly when they need it.”
Started by Cuomo in 2014, all 57 counties and New York City have chosen to participate again this year. The grant not only helps county operators offset their day-to-day expenses but can also foster upgrades in call-taking and dispatching technology and investing in new services such as text messaging, data communication and improved geo-location for emergency response.
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