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Public Service Commission

Internet Providers Would Be Forced To Issue Outage Credits Under NY Bill: 'Matter Of Fairness' Internet Providers Would Be Forced To Issue Outage Credits Under NY Bill: 'Matter Of Fairness'
Internet Providers Would Be Forced To Issue Outage Credits Under NY Bill: 'Matter Of Fairness' New York lawmakers are considering legislation that would force internet providers to compensate customers for service outages. Under the “Internet Service Outage Consumer Protection Act,” providers would be required to issue prorated bill credits to customers for any service outages lasting more than an hour. The bill was introduced by Democratic Assemblyman Angelo Santabarbara, who represents the 111th Assembly District covering parts of Schenectady County. “In today’s digital age, reliable internet service is not just a convenience, but a necessity,” he said. “When service is disrupted,…
NY Officials Direct Major Utilities To Increase Customer Outreach As Bills Increase NY Officials Direct Major Utilities To Increase Customer Outreach As Bills Increase
NY Officials Direct Major Utilities To Increase Customer Outreach As Bills Increase State officials sent letters to New York's major electric and gas utilities, directing them to improve their outreach to customers as utility bills have increased due to surging energy prices. Gov. Kathy Hochul said her administration has also launched a statewide campaign to increase relief efforts for customers with lower incomes. "The extreme utility bill increases all of us are seeing are having a serious impact on our household budgets, and in response we are taking action," Hochul said. "I have directed the Department of Public Service to ensure all the major electric and gas utilitie…
NY Reaches Record Settlement With Broadband/Cable Provider Altice Over Tropical Storm Response NY Reaches Record Settlement With Broadband/Cable Provider Altice Over Tropical Storm Response
NY Reaches Record Settlement With Broadband/Cable Provider Altice Over Tropical Storm Response New York State has reached a record-setting settlement with broadband and cable provider Altice for the company’s muted response to Tropical Storm Isaias, which left some without service for upwards of two weeks. Gov. Andrew Cuomo announced on Thursday, March 18 that the state has reached the near $72 million settlement for Altice’s failure to adequately prepare for and restore broadband and cable television service after the storm struck in August last year, leaving 400,000 customers without service. The settlement is the largest-ever in New York State for any company under …
Bill Targeting Utility Companies Over Storm Response Unveiled By Cuomo, Lawmakers Bill Targeting Utility Companies Over Storm Response Unveiled By Cuomo, Lawmakers
Bill Targeting Utility Companies Over Storm Response Unveiled By Cuomo, Lawmakers New legislation has been proposed in New York that would allow lawmakers to hold utility companies more accountable for their failed responses to storm events. Gov. Andrew Cuomo introduced a new, widely supported bill that will strengthen the state’s enforcement tools following repeated widespread failures to adequately prepare or respond to storms in recent years. If passed by the Legislature, the new law would increase penalties on shareholders for failing to adhere to emergency response plans and other violations of the Public Service Law (PSL), regulations, or orders of the Public Servi…
Isaias: 'Your Franchise Can Be Revoked, I Am Not Bluffing,' Cuomo Warns Utility Companies Isaias: 'Your Franchise Can Be Revoked, I Am Not Bluffing,' Cuomo Warns Utility Companies
Isaias: 'Your Franchise Can Be Revoked, I Am Not Bluffing,' Cuomo Warns Utility Companies Gov. Andrew Cuomo is threatening to pull the plug on some of the state’s utility companies as thousands remain without power in New York nearly a week after Tropical Storm Isaias ran roughshod over the East Coast. On Monday, Aug. 10, six days after the storm struck, Cuomo called out the utility companies for their lack of preparedness for another storm, nearly a decade after Hurricane Sandy devastated New York. Cuomo said that he’s spoken to the utility companies numerous times, and that they are failing to provide an essential service to their customers, specifically naming Con Edison and …
Video: Latimer Speaks Out As Con Ed Natural Gas Moratorium Takes Effect Video: Latimer Speaks Out As Con Ed Natural Gas Moratorium Takes Effect
Video: Latimer Speaks Out As Con Ed Natural Gas Moratorium Takes Effect The day Westchester County developers and elected officials have been dreading is here: the Con Edison natural gas moratorium takes effect on Friday, March 15. Last month, Con Edison announced that the demand for new gas has surpassed its limits in southern Westchester, prompting them to stop accepting new customers beginning on March 15. The announcement led to finger-pointing and panic for many Westchester officials and developers with extensive, multi-million dollar projects in the works. There have been public meetings hosted by the Public Service Comm…
Con Edison Issues Gas Moratorium For Lower Westchester Con Edison Issues Gas Moratorium For Lower Westchester
Con Edison Issues Gas Moratorium For Lower Westchester While Westchester County remains one of the preeminent hotspots for real estate development in the country, Con Edison may be throwing a wrench in developers’ hands with a gas moratorium. Con Edison issued an announcement over the weekend stating that the demand for new gas has surpassed its limits in the Southern Westchester area, prompting them to stop accepting new customers in Westchester beginning in March. “The demand for natural gas in our service area has been experiencing significant growth primarily due to the construction of new buildings, the opening of new businesses, and conve…
Con Ed May Have To Stop Taking New Customers Con Ed May Have To Stop Taking New Customers
Con Ed May Have To Stop Taking New Customers Con Edison may be forced to stop accepting new customers due to New York Gov. Andrew Cuomo’s energy policies, according to a New York Post report. The report states that in a recent filing with the Public Service Commission, Con Ed has concerns about the company’s ability to meet “growing customer heating demands for natural gas with currently available resources.” The problem has reached a breaking point, and Con Ed may be forced to stop accepting new customers temporarily. According to the Post, “fracking has brought natural gas prices way down, and along with greenhouse-gas worries has…
Cuomo Campaign Is Trying To Get This Molinaro TV Ad Pulled, Report Says Cuomo Campaign Is Trying To Get This Molinaro TV Ad Pulled, Report Says
Cuomo Campaign Is Trying To Get This Molinaro TV Ad Pulled, Report Says Gov. Andrew Cuomo’s re-election campaign has filed a cease-and-desist letter to television stations trying to have his Republican challenger's new ad pulled from the air, claiming it is “false, misleading and defamatory” because the news article cited does not say that Cuomo himself is being probed as part of the Crystal Run investigation. Dutchess County Executive Marc Molinaro, Cuomo's GOP opponent, unveiled the TV ad this past weekend slamming Cuomo of New Castle about corruption convictions involving some top state aides and advisers. “It is false, cheap and nasty,” Cuomo campaign spoke…
NY's Largest Cable Provider, Spectrum, To Be Booted From State Under Commission Decision NY's Largest Cable Provider, Spectrum, To Be Booted From State Under Commission Decision
NY's Largest Cable Provider, Spectrum, To Be Booted From State Under Commission Decision New York State announced that Charter Communications' Spectrum is no longer permitted to serve customers in the Empire State. In this press statement, Public Service Commission regulators said on Friday, July 27 that Spectrum -- the largest cable provider in New York -- failed to comply with several conditions mandated when the state approved Charter's merger with Time Warner Cable, Inc. in 2016. According to the state PSC, various instances of misconduct include: Repeated failures to meet deadlines; Charter’s attempts to skirt obligations to serve rural communities; Unsafe practices in t…
Con Ed Will Reimburse Some Costs Related To Storms Con Ed Will Reimburse Some Costs Related To Storms
Con Ed Will Reimburse Some Costs Related To Storms Con Edison is set to provide select reimbursements to certain area residents who were victimized by the storms that have rocked the region, leaving some without power for more than a week. Three storms struck Westchester in a 10-day span, bringing high winds, rain and snow to the area, toppling power lines, utility poles and trees at a record rate.  In response, Con Edison enlisted the assistance of thousands of out-of-state mutual aid crews to expedite response time after coming under fire. Con Edison said that residents or companies that fulfill certain requirements can make a claim with…
Latimer Blasts Con Ed, NYSEG For 'Disgusting,' Slow Response To Storm Latimer Blasts Con Ed, NYSEG For 'Disgusting,' Slow Response To Storm
Latimer Blasts Con Ed, Nyseg For 'Disgusting,' Slow Response To Storm This story has been updated. Westchester County Executive George Latimer expressed his "disgust" on Monday at the slow response by Con Edison and New York State Electric & Gas to the tens of thousands of utility company customers still without power after a devastating Nor'easter storm struck on Friday, as reported here by Daily Voice. The storm prompted Gov. Andrew Cuomo of New Castle to declare a state of emergency throughout the Hudson Valley including Putnam and Westchester counties. Another Nor-easter bringing six to 12 inches of snow, is forecast to reach this region on …