The airport has added 14 new passenger support specialists for those who require special assistance when traveling. The Transportation Security Administration has recently added more than 2,600 passenger support specialists at airports across the country.
TSA officers selected for the program receive training in how to assist passengers with special needs, how to communicate with them effectively, disability etiquette and disability civil rights laws. Passengers who qualify for special assistance include those with disabilities or medical conditions, Wounded Warriors, passengers with religious clothing or headgear, or those who may not understand the checkpoint procedures.
If you require a passenger support specialist, ask a checkpoint officer. You can also call ahead by contacting TSA Cares at 1-855-787-2227.
Click here to see the LoHud report on the new passenger support specialists at Westchester County Airport.
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