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SOMERS, N.Y. - NYSEG advises that its line crews and support personnel are on heightened alert, the companys customer relations center is prepared and materials are on hand to repair any damage to the companys electricity delivery system.
The company makes the following suggestions:
If you use life-sustaining equipment that operates on electricity, contact NYSEG immediately at 1-800-572-1111.
Stay away from downed power lines. Even lines that appear dead can be harmful. To report a power interruption, a downed power line, or other hazardous situations, call 1-800-572-1131.
For natural gas emergencies and to report suspected natural gas odors, NYSEG customers should call 1-800-572-1121.
Emergency generators can be dangerous. Make sure you understand and follow the manufacturers instructions. Never run emergency generators indoors. They must be used outdoors only, in well-ventilated areas and away from windows and doors.
Do not go into flooded basements. Energized wiring or outlets below the water line can be hazardous. Natural gas service in a flooded basement can also be dangerous. In case of a flooded basement or a home in danger of flooding, contact your utility company to turn off electricity and/or natural gas service.
In case of a power failure, unplug major appliances such as refrigerators and freezers, TVs, DVD players and computers, to prevent overloading and possible damage when power is restored.
Do not use outdoor grills inside.
Do not use natural gas or a propane range to heat your home.
Most food will last 24 hours if you keep refrigerators and freezers closed as much as possible.
After power is restored:
If your basement or home has been flooded, have it checked by an electrician (or plumber if you use gas) before contacting NYSEG to have the power turned on again.
Turn appliances and electronics on one at a time to avoid overloading.
Replenish emergency supplies used during the storm.
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