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Office of Consumer Protection within the Division of Consumer Affairs

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Mahwah-Based Florist Settles With State Over Wilted Flowers, Substitute Arrangement Complaints Mahwah-Based Florist Settles With State Over Wilted Flowers, Substitute Arrangement Complaints
Mahwah-Based Florist Settles With State Over Wilted Flowers, Substitute Arrangement Complaints A nationwide floral distributor based in Mahwah stiffed customers by delivering wilted arrangements and those different from what was ordered and refusing to compensate those who complained, state authorities charged. Avas Flowers avoided criminal charges by agreeing to improve its business practices and paying the state $60,000, following an investigation of alleged violations of the New Jersey Consumer Fraud Act, state Attorney General Gurbir S. Grewal said. The multi-million-dollar company and its founder and CEO, Matthew Neuenhaus, also agreed to go to binding arbitration before state D…

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by Jerry DeMarco