Fair 54°
Tag:

Customer Service

Business
TikTok Influencer Keith Lee Enjoys Tour Of DMV Eateries TikTok Influencer Keith Lee Enjoys Tour Of DMV Eateries
TikTok Influencer Keith Lee Enjoys Tour Of DMV Eateries Famed foodie Keith Lee, who boasts more than 16 million followers on TikTok has been busy throughout the DMV in recent days as he tastes some of the region's most popular eateries. Lee, who has a cult following on social media, sent out several viral videos while sampling multiple restaurants and food trucks with his family. Stops included:  Okonomi Asian Grill in Fairfax; @keith_lee125 Okonomi Asian Grill taste test 💕 would you try it ? 💕 #foodcritic @Okonomi ♬ original sound - Keith Lee The Flavor High Food Truck in Alexandria;  @keith_lee125 Flavor Hive…

SHARE

by Zak Failla
Business
LL Flooring To Close Three DMV Stores Amid Chapter 11 Bankruptcy Proceedings LL Flooring To Close Three DMV Stores Amid Chapter 11 Bankruptcy Proceedings
LL Flooring To Close Three DMV Stores Amid Chapter 11 Bankruptcy Proceedings LL Flooring, which filed for Chapter 11 bankruptcy protection, is set to close several stores in Maryland and Virginia amid its financial issues. The flooring company - once known as Lumber Liquidators - plans to shutter the doors of two locations in Maryland, and one in Virginia amid its massive reorganization process. In Maryland, stores in Edgewood (Harford County) and Lutherville (Baltimore County), while in Virginia, the Woodbridge (Prince William County) store is on the chopping block. According to CEO Charles Tyson, who wrote a letter to customers,  while they plan to close 94 …

SHARE

by Zak Failla
Business
Stop & Shop Issues New Guidance To Customers After Massive Boar's Head Deli Meat Recall Expands Stop & Shop Issues New Guidance To Customers After Massive Boar's Head Deli Meat Recall Expands
Stop & Shop Issues New Guidance To Customers After Massive Boar's Head Deli Meat Recall Expands Stop & Shop has issued new guidance to customers after a massive recall of Boar's Head deli meats has expanded by seven million pounds due to the threat of Listeria contamination. The US Department of Agriculture's Food Safety and Inspection Service (FSIS) said the recall expansion includes 71 products produced between Friday, May 10, and Monday, July 29, 2024, under the Boar’s Head and Old Country brand names. The products, all made at Boar's Head's facility in Jarratt, Virginia, have “sell by” dates ranging from 29 July 2024 to 17 Oct. 24. The products shipped to retailers bear the …

SHARE

by Joe Lombardi
News
2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess 2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess
2,500 Southwest Flight Cancellations Leave Stranded Passengers Seething In Post-Christmas Mess More than 2,500 Southwest Airlines flights were cancelled and 8,3072 delayed as of Wednesday, Dec. 28 leaving even more passengers across the US stranded and seething. Processes and computer systems that haven't changed since the 1990s are to blame, Captain Casey Murray, the president of the Southwest Airlines Pilots Association, tells CNN. “It’s phones, it’s computers, it’s processing power, it’s the programs used to connect us to airplanes," he said, "that’s where the problem lies, and it’s systemic throughout the whole airline." The federal government said it plans on investigating. Cu…

SHARE

by Annie DeVoe and Cecilia Levine
News
Maryland Starbucks Employee Suspended After Labeling Customer's Cup With 'Monkey:' Reports Maryland Starbucks Employee Suspended After Labeling Customer's Cup With 'Monkey:' Reports
Maryland Starbucks Employee Suspended After Labeling Customer's Cup With 'Monkey:' Reports A longtime Starbucks customer in Maryland is up in arms after a now-suspended barista used seemingly racially-charged language to deliver her order, according to multiple reports. Monique Pugh, who has frequented Starbucks for two decades, said that she visited the coffee shop in the Westfield Annapolis Mall, but when she picked up her venti Caramel Frappuccino, it wasn’t her name that was affixed to the label. Instead of “Monique,” the receipt on the side of her cup read “Monkey,” which she believes was racially motivated, to which an employee flippantly responded, calling it a mistake w…

SHARE

by Zak Failla
News
Virginia 7-Eleven Confirmed To Be Pumping Water Instead Of Gas In Customer's Gas Tanks Virginia 7-Eleven Confirmed To Be Pumping Water Instead Of Gas In Customer's Gas Tanks
Virginia 7-Eleven Confirmed To Be Pumping Water Instead Of Gas In Customer's Gas Tanks Several people have now reported water being pumped into their vehicle instead of gas at a 7-Eleven in Virginia, according to WJLA. Customers are reporting vehicle issues after pumping gas at the 7-Eleven in Sterling, claiming that "excessive" amounts of water are being found in their fuel tanks when taken to get inspected. The water in the tanks is reportedly causing several vehicles to suddenly break down, costing the effected customers thousands in estimated repairs, the outlet continues. One customer reports that over 60% of his fuel tank was found to be filled with water after filling …

SHARE

by Annie DeVoe