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Customer Service

No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers
No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers Starbucks is ending its open-door policy, prioritizing access for paying customers and employees. The coffeehouse chain will no longer allow just anyone to hang out in its cafes or use its bathrooms. Starbucks has created a new Coffeehouse Code of Conduct, requiring people to buy something to use the cafe, patio, or restrooms. Starbucks said it hopes the change will improve the overall coffeehouse experience. "We want everyone to feel welcome and comfortable in our stores," company spokesperson Sam Jefferies said in a statement to Daily Voice. "Implementing a Coffeehouse Code of Conduct i…
AI Workforce Shake-Up: Nearly Half Of Companies Plan Job Cuts Within Years AI Workforce Shake-Up: Nearly Half Of Companies Plan Job Cuts Within Years
AI Workforce Shake-Up: Nearly Half Of Companies Plan Job Cuts Within Years Nearly half of companies worldwide are planning to cut jobs within the next few years as artificial intelligence (AI) reshapes industries and automates millions of positions, according to a new global report. The World Economic Forum’s "Future of Jobs Report 2025" outlines the seismic shifts AI will bring to the global workforce, revealing both challenges and opportunities: Job Displacement: The report says 41 percent of companies intent to downsize their workforce globally between 2025 and 2030, particularly in industries reliant on routine and manual tasks such as manufacturing, customer …
H&R Block Fined $7M For Deceptive 'Free' Filing Ads, Must Reform Tax Services: FTC H&R Block Fined $7M For Deceptive 'Free' Filing Ads, Must Reform Tax Services: FTC
H&R Block Fined $7M For Deceptive 'Free' Filing Ads, Must Reform Tax Services: FTC H&R Block will pay $7 million in federal fines for deceptive practices and must implement sweeping changes to its filing services in time for the 2025 tax season, officials said. H&R Block reached the settlement with the Federal Trade Commission, the agency announced in a news release on Wednesday, Jan. 8. The order requires the company to revamp its services and pay $7 million to compensate its customers. The settlement stemmed from a February 2024 complaint accusing H&R Block of forcing users to contact customer service to downgrade products. The tax filer was also a…
Shake Shack Offers Free Burgers With Purchase During Holiday Promotion Shake Shack Offers Free Burgers With Purchase During Holiday Promotion
Shake Shack Offers Free Burgers With Purchase During Holiday Promotion Shake Shack is launching a limited-time promotion offering free burgers with a qualifying purchase during the holiday season.  The “Holiday Burger Blitz” will run from Monday, Dec. 16, to Tuesday, Dec. 24, providing customers with a free burger each day when they spend a minimum of $10 and use the code BURGERBLITZ at checkout. The promotion features a different burger each day, including popular items like the ShackBurger, SmokeShack, and Avocado Bacon Burger. The schedule for the free offerings is as follows: Monday, Dec. 16: ShackBurger Tuesday, Dec. 17: SmokeShack Wednesday, Dec. …
Hundreds Of Jobs On The Table As Wegmans Expands With New Location In Maryland Hundreds Of Jobs On The Table As Wegmans Expands With New Location In Maryland
Hundreds Of Jobs On The Table As Wegmans Expands With New Location In Maryland Progress is rolling right along in Montgomery County as Wegmans prepares to open its ninth Maryland location next year.  Applications are now being accepted for the new Rockville store, which is slated to open in late summer 2025 near Rockville Pike and Halpine Road in the Twinbrook Quarter neighborhood. The 80,000-square-foot grocery store is expected to bring upwards of 500 full- and part-time jobs to the community and will be part of the new Twinbrook Quarter development.  For those worried about parking in the area, fear not—Wegmans officials confirmed the location will inclu…
TikTok Influencer Keith Lee Reviews Rooted Rotisserie in Baltimore in Alexandria TikTok Influencer Keith Lee Reviews Rooted Rotisserie in Baltimore in Alexandria
TikTok Influencer Keith Lee Reviews Rooted Rotisserie in Baltimore in Alexandria Famed foodie Keith Lee, who boasts more than 16 million followers on TikTok has been busy throughout the DMV in recent days as he tastes some of the region's most popular eateries. Lee, who has a cult following on social media, sent out several viral videos while sampling multiple restaurants and food trucks with his family. Stops included:  Okonomi Asian Grill in Fairfax; @keith_lee125 Okonomi Asian Grill taste test 💕 would you try it ? 💕 #foodcritic @Okonomi ♬ original sound - Keith Lee The Flavor High Food Truck in Alexandria;  @keith_lee125 Flavor Hive…
LL Flooring To Close Three DMV Stores Amid Chapter 11 Bankruptcy Proceedings LL Flooring To Close Three DMV Stores Amid Chapter 11 Bankruptcy Proceedings
LL Flooring To Close Three DMV Stores Amid Chapter 11 Bankruptcy Proceedings LL Flooring, which filed for Chapter 11 bankruptcy protection, is set to close several stores in Maryland and Virginia amid its financial issues. The flooring company - once known as Lumber Liquidators - plans to shutter the doors of two locations in Maryland, and one in Virginia amid its massive reorganization process. In Maryland, stores in Edgewood (Harford County) and Lutherville (Baltimore County), while in Virginia, the Woodbridge (Prince William County) store is on the chopping block. According to CEO Charles Tyson, who wrote a letter to customers,  while they plan to close 94 …
Stop & Shop Issues New Guidance To Customers After Massive Boar's Head Deli Meat Recall Expands Stop & Shop Issues New Guidance To Customers After Massive Boar's Head Deli Meat Recall Expands
Stop & Shop Issues New Guidance To Customers After Massive Boar's Head Deli Meat Recall Expands Stop & Shop has issued new guidance to customers after a massive recall of Boar's Head deli meats has expanded by seven million pounds due to the threat of Listeria contamination. The US Department of Agriculture's Food Safety and Inspection Service (FSIS) said the recall expansion includes 71 products produced between Friday, May 10, and Monday, July 29, 2024, under the Boar’s Head and Old Country brand names. The products, all made at Boar's Head's facility in Jarratt, Virginia, have “sell by” dates ranging from 29 July 2024 to 17 Oct. 24. The products shipped to retailers bear the …