Tag:

Customer Experience

No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers
No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers Starbucks is ending its open-door policy, prioritizing access for paying customers and employees. The coffeehouse chain will no longer allow just anyone to hang out in its cafes or use its bathrooms. Starbucks has created a new Coffeehouse Code of Conduct, requiring people to buy something to use the cafe, patio, or restrooms. Starbucks said it hopes the change will improve the overall coffeehouse experience. "We want everyone to feel welcome and comfortable in our stores," company spokesperson Sam Jefferies said in a statement to Daily Voice. "Implementing a Coffeehouse Code of Conduct i…
Mall Brand Merger: JCPenney Unites With Forever 21, Aeropostale, Brooks Brothers Operator Mall Brand Merger: JCPenney Unites With Forever 21, Aeropostale, Brooks Brothers Operator
Mall Brand Merger: JCPenney Unites With Forever 21, Aeropostale, Brooks Brothers Operator JCPenney is merging with a company that owns several other retailers that have also struggled as malls have declined in popularity across the U.S. The 123-year-old department store chain and SPARC Group have combined to form Catalyst Brands, the new company said in a news release on Wednesday, Jan. 8. SPARC Group is the operator of stores including Aéropostale, Brooks Brothers, Eddie Bauer, Forever 21, Lucky Brand, and Nautica. Former JCPenney CEO Marc Rosen will become the CEO of Catalyst Brands, which boasts more than $9 billion of revenue and about 60,000 employees at …
Popular Baltimore Mexican Restaurant Nacho Mama's Closing After 30 Years Popular Baltimore Mexican Restaurant Nacho Mama's Closing After 30 Years
Popular Baltimore Mexican Restaurant Nacho Mama's Closing After 30 Years Nacho Mama’s, a Baltimore staple famous for its hubcap margaritas, Natty Bohs, and Maryland-Mex fare, will soon close the doors of its Canton and Towson locations after more than 30 years of serving the community. The McCusker family, a cherished part of the region for decades, announced this week that both restaurants will serve their final meals on Sunday, Jan. 12, 2025. “Although this decision has not been easy for us, our family is grateful to our community that we have been blessed to serve for over three decades,” they wrote in a letter to the community. Jackie McCusker, wife of the …