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Tuesday, jan 7
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Verizon
News
FBI Issues Text Message Warning Amid Cyberattacks
Federal authorities are advising Americans to use encrypted messaging applications to protect their communications from potential foreign surveillance. The warning from the FBI and the Cybersecurity and Infrastructure Security Agency (CISA) comes amid recent cyberattacks on major telecommunication companies. The Wall Street Journal reported that China hacked AT&T, Verizon and Lumen Technologies to spy on customers. Jeff Greene, executive assistant director for cybersecurity at CISA, told NBC News, "Encryption is your friend, whether it's on text messaging or if you have the capaci…
Business
CT Frontier Customers Will Get $860K In Bill Credits Over Service Failures
Connecticut consumer protection authorities have reached an agreement with Frontier Communications to reimburse customers $860,000 for repeated failures to meet state customer service standards, officials said. The settlement between the Connecticut Office of Consumer Counsel and the Texas-based telecommunications firm follows the company’s failure to address out-of-service repairs promptly and to meet scheduled maintenance appointments from January 2015 to December 2023, according to a release. The money will be issued to customers as bill credits. However, it remains unclear how much each…
Business
Verizon Issues Warning For Spam Messages Sent From Person's Own Number
Verizon customers are being cautioned to be on alert as a tricky new scam involving one’s own telephone number has been making the rounds. Customers have been reporting that they've received text messages from their own phone numbers alerting them that they’ve won a prize, including a link to claim their "gift." The messages claim that the user has paid their most recent phone bill, providing the link for a free prize in response. However, if one clicks the link, they’re instead transported to a Russian state TV network. Verizon issued a statement following the recent reports of the scam,…
Lifestyle
Covid-
19: Alert Issued For Pandemic-Related Text Message Scam
The Better Business Bureau has issued an alert about a recent text scam where people impersonating large companies offer fake pandemic-related discounts. Scammers are reportedly impersonating companies, such as Netflix, Hulu and Verizon, and sending messages saying that the company is offering an amazing deal to customers due to the pandemic. These fake deals could include free or discounted services, gift cards or cash. The organization said when people click the link in the messages, they will be brought to a website imitating the company's website. That's how the scammer wi…