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Wednesday, nov 20
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Customer Service
Business
CT Frontier Customers Will Get $860K In Bill Credits Over Service Failures
Connecticut consumer protection authorities have reached an agreement with Frontier Communications to reimburse customers $860,000 for repeated failures to meet state customer service standards, officials said. The settlement between the Connecticut Office of Consumer Counsel and the Texas-based telecommunications firm follows the company’s failure to address out-of-service repairs promptly and to meet scheduled maintenance appointments from January 2015 to December 2023, according to a release. The money will be issued to customers as bill credits. However, it remains unclear how much each…
Business
CT Eatery That Considers Hot Dogs An Art Form Named To Fast Food 'Bucket List'
If you're dying and dying for a hot dog, there's a Connecticut restaurant that you must try, according to a new ranking of the best fast food restaurants in the nation. Dogtown at 664 New Haven Ave. in Milford was named one of MSN's "Bucket-List Fast Food Restaurants." The report noted the restaurant's assortment of toppings as one of the eatery's main selling points. Dogtown is loved by Milford locals thanks to the speedy service, quality ingredients, and wide range of dogs and toppings available. Diners can either get a ‘freestyle’ hot dog and customize it with their choi…
Business
Stop & Shop Issues New Guidance To Customers After Massive Boar's Head Deli Meat Recall Expands
Stop & Shop has issued new guidance to customers after a massive recall of Boar's Head deli meats has expanded by seven million pounds due to the threat of Listeria contamination. The US Department of Agriculture's Food Safety and Inspection Service (FSIS) said the recall expansion includes 71 products produced between Friday, May 10, and Monday, July 29, 2024, under the Boar’s Head and Old Country brand names. The products, all made at Boar's Head's facility in Jarratt, Virginia, have “sell by” dates ranging from 29 July 2024 to 17 Oct. 24. The products shipped to retailers bear the …