Tag:

Consumer protection

CT Frontier Customers Will Get $860K In Bill Credits Over Service Failures CT Frontier Customers Will Get $860K In Bill Credits Over Service Failures
CT Frontier Customers Will Get $860K In Bill Credits Over Service Failures Connecticut consumer protection authorities have reached an agreement with Frontier Communications to reimburse customers $860,000 for repeated failures to meet state customer service standards, officials said. The settlement between the Connecticut Office of Consumer Counsel and the Texas-based telecommunications firm follows the company’s failure to address out-of-service repairs promptly and to meet scheduled maintenance appointments from January 2015 to December 2023, according to a release. The money will be issued to customers as bill credits. However, it remains unclear how much each…
Fire Pits Sold At Retailers Nationwide Recalled After Multiple Burn Injuries Reported Fire Pits Sold At Retailers Nationwide Recalled After Multiple Burn Injuries Reported
Fire Pits Sold At Retailers Nationwide Recalled After Multiple Burn Injuries Reported Nearly 90,000 popular fire pits sold at major retailers nationwide are subject to a federal recall due to concerns about flames escaping from their containers and causing critical injuries. Homeowners have been advised to stop using several Colsen-branded fire pits after receiving multiple reports of serious burn injuries suffered by users, according to the US Consumer Product Safety Commission (CPSC). "Alcohol flames can be invisible and lead to flame jetting when refilling the fire pit reservoir," a CPSC notice states.  "Flame jetting is a serious event that can occur while pouring …
Scammers Are Creating Fake Customer Service Numbers In Google Searches: What To Know Scammers Are Creating Fake Customer Service Numbers In Google Searches: What To Know
Scammers Are Creating Fake Customer Service Numbers In Google Searches: What To Know New reports reveal that scammers are trying to trick Google into showing their fake numbers pretending to offer reputable services, and many are getting away with it. Google sometimes highlights impostors during searches for airlines, banks, as well as local businesses, according to a brand-new report in The Washington Post. A victim who called what Google listed as Coinbase customer support was scammed out of $100,000 in 20 minutes by an impostor, Fortune reports. Google told The Washington Post that it uses several methods to determine whether business listings are legitimate, inclu…