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The system is intended to assist residents with reporting routine incidents which may not require officers to respond to their homes/ businesses or locations directly. This system does not replace 911 for true emergencies that require an immediate response, police said.
The online link for the site is: www.citizenselfreporting.com/Agencies/stratfordpdct
The homepage of the site explains how the system can be used and what types of incidents can be reported using self-reporting.
To use the system, the person will need to have a current/valid email address which the system will verify prior to giving access to using the system. An email verification is sent for confirmation and once the verification is received, all the reporter has to do is click to enter the system and follow the steps to reporting an incident.
The step-by-step reporting process provides options in each step, with lots of drop down answers available. When the citizen completing the report enters an answer with anything that the system feels needs to be reported directly to the police it will notify them, at which point the process will end and they will need to make a regular report.
Once the citizen completes the process and submits a report they will receive a verification email stating their report has been submitted and will be reviewed by a police department employee to determine if it meets the criteria to be processed, which may take at least five business days.
If a report is reviewed and determined to be valid then it will be assigned a case number and formally entered into the police incident report system. The complainant will be notified of the case number by email. A copy of the completed report can be picked up at the records division after this action, or retrieved from the online report system.
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