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Penni Conner

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Eversource Warns Customers Of New, 'Finetuned' Scams Eversource Warns Customers Of New, 'Finetuned' Scams
Eversource Warns Customers Of New, 'Finetuned' Scams Eversource is cautioning its East Coast utility customers to be wary of fraudsters who have recently been targeting consumers in Connecticut and Massachusetts. This week, Eversource issued an alert after receiving reports of "scam artists aggressively targeting utility customers.” Officials said that new tactics are being used as scammers continue fine-tuning their techniques, including phony caller IDs that display “Eversource” and scripts that sound like a legitimate company representative threatening to disconnect their electric or gas service because of an unpaid bill.  …

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by Zak Failla
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State Regulators Temporarily Suspend Eversource Rate Increase After Thousands Of Complaints State Regulators Temporarily Suspend Eversource Rate Increase After Thousands Of Complaints
State Regulators Temporarily Suspend Eversource Rate Increase After Thousands Of Complaints State regulators in Connecticut are hitting the brakes and suspending Eversource’s rate increase after hearing a cacophony of complaints from customers. Connecticut’s Public Utilities Regulatory Authority (PURA) has instructed Eversource to restore prior rates as they investigate the utility company’s rate increases that saw some bills increasing by more than $100. Earlier story - Eversource Is Under Investigation Over Hike In Connecticut Electricity Rates The announcement comes after thousands of Eversource customers rallied together in protest of the rate hike, which went into effec…

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by Zak Failla
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Don't Fall For These COVID-19 Scams: Eversource Offers Tips For Customers To Protect Themselves Don't Fall For These COVID-19 Scams: Eversource Offers Tips For Customers To Protect Themselves
Don't Fall For These Covid-19 Scams: Eversource Offers Tips For Customers To Protect Themselves As communities continue to deal with the effects of the novel coronavirus (COVID-19) pandemic, scammers are busy attempting to take advantage of those in need. Eversource Energy warns that a current scam involves scammers saying they are from the company and demand instant payment for power bills. “We’re always working to help our customers protect themselves against scams, which is especially important today as sophisticated scammers are trying to take advantage of the uncertainty and nervousness caused by the COVID-19 pandemic,” said Eversource Senior Vice President and Chief Customer Off…

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by Kathy Reakes