Tag:

Customer complaints

Relief: Eversource Agrees To Temporarily Drop Rate Hikes Relief: Eversource Agrees To Temporarily Drop Rate Hikes
Relief: Eversource Agrees To Temporarily Drop Rate Hikes Amid mounting customer complaints and an investigation launched by the state’s Public Utilities Regulatory Authority (PURA), Eversource is giving its customers a break on their bills. By Friday, Aug. 7, Eversource said it would temporarily roll-back increases to four rates that went into effect on July 1. The company also cited the negative economic impact COVID-19 has had on many people as another reason for the rollback. “In light of PURA’s order and based on the fact that many of our customers are experiencing an unprecedented financial hardship due to the impacts of the COVID-19 pandem…