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"We started as a hometown bank in 2002, and have always been about taking care of the customer," said Diane Knetzger, director of marketing for Bankwell. "However, we have excelled in the digital technology side for both businesses and consumers, by offering services that are on par with the bigger banks."
Similar to larger institutions, Bankwell offers consumers traditional mobile banking services. These include money transfers, mobile deposits, bill pay and fingerprint account login. Just this month, they unveiled a state-of-the-art retina eye scanning technology which provides customers unparalleled security. "Through Eyeprint ID, you're able to look into your phone and your retina automatically unlocks your account," said Pat Laffin, manager of the bank’s Electronic Banking Department. As a result, account owners aren't required to memorize anything and needn't fear password trackers. "Anything that is totally individualized is more secure and cannot be duplicated," she said. "Plus, users don’t need to remember another password."
For debit card users, Bankwell accounts also offer peace of mind and an array of budgeting tools. Lose your card? Owners can freeze their accounts with CardValet right from their smartphone, and order a replacement card without breaking a sweat. Love to shop, or have your children attached to an account? Bankwell gives customers the option to set spending limits based on a monthly allowance or geographical radius. "CardValet is a cool security feature for debit cards, and our app can be a great budgeting tool for parents and children," said Knetzger.
For both business and consumer clients, Bankwell blends the best of old and new banking practices. "We think of ourselves as high touch and high tech," said Knetzger. From working through a customer's decision making processes to developing sophisticated IT platforms, Bankwell has become the neighborhood bank with so much more.
Learn more about Bankwell here.
