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To improve performance, Metro-North looked at peak trains with the highest ridership that lost time en route to their destination due to longer idle times at stations because of ridership increases or bridge plates for track work slowing boarding, temporary speed restrictions, track changes for track outages, or the cascading impact of other late trains.
Metro-North said "cascading impacts" are caused, for example, when the 7:18 a.m. train from Mount Kisco is running three to four minutes late at North White Plains. This creates delays to five other subsequent trains. Adjusting the schedule of this train and a few others by two to four minutes gives all six trains an opportunity to improve, the railroad said.
Here are some major changes riders should look for on the New Haven Line:
- On Weekdays: Twelve morning peak trains will have their schedules adjusted by one to three minutes to improve performance. Five evening peak trains will have their schedules adjusted by one to three minutes to improve and relieve congestion at Stamford around 7 p.m.
- On the Waterbury Branch, the Devon Transfer returns to service to accommodate needed repairs on the Devon movable bridge.
- Southbound customers who usually transfer to main line trains at Bridgeport will instead get off at the new Devon Transfer location.
- Customers who travel to New Haven will transfer again at Bridgeport for a main line train to New Haven.
- Northbound customers will be dropped off main line trains at the Devon Transfer and board a waiting train for Waterbury.
Be sure to check a new timetable for possible changes to your travel. They are available in Grand Central and at outlying stations, through the TrainTime App for Apple and Android devices, and on the schedules page.
Also beginning on April 4, two quiet cars will be available on every weekday train — peak and off-peak — thanks to the expansion of the popular “Quiet CALMmute” program.
- On all weekday inbound trains, the last two cars are designated quiet cars.
- On all weekday outbound trains, the first two cars are designated quiet cars.
Customers Traveling on quiet cars should:
- Not use cell phones.
- Disable sound features on computers and other electronic devices.
- Conduct conversations in a subdued voice.
- Use headphones at a volume that cannot be heard by fellow passengers.
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