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NY Officials Direct Major Utilities To Increase Customer Outreach As Bills Increase NY Officials Direct Major Utilities To Increase Customer Outreach As Bills Increase
NY Officials Direct Major Utilities To Increase Customer Outreach As Bills Increase State officials sent letters to New York's major electric and gas utilities, directing them to improve their outreach to customers as utility bills have increased due to surging energy prices. Gov. Kathy Hochul said her administration has also launched a statewide campaign to increase relief efforts for customers with lower incomes. "The extreme utility bill increases all of us are seeing are having a serious impact on our household budgets, and in response we are taking action," Hochul said. "I have directed the Department of Public Service to ensure all the major electric and gas utilitie…

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by Nicole Valinote