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Customer Service

Ready-To-Eat Meals Sold At Supermarkets Recalled After Deadly Listeria Outbreak Ready-To-Eat Meals Sold At Supermarkets Recalled After Deadly Listeria Outbreak
Ready-To-Eat Meals Sold At Supermarkets Recalled After Deadly Listeria Outbreak Several popular ready-to-eat chicken pasta meals sold across the country at a pair of supermarkets are being recalled following a deadly outbreak of listeria. Federal officials say 17 people across 13 states have become sick after eating products linked to a strain of Listeria monocytogenes. Three people have died, and one fetal loss has been reported, according to the US Department of Agriculture (USDA). They products were sold at Walmart and Kroger stores. The recall includes chicken fettuccine alfredo meals under the Marketside and Home Chef labels, produced by FreshRealm establishments…
Brake Failures Force Recall Of 273K+ SUVs, Ford Issues 'Do Not Drive' Warning For Some Broncos Brake Failures Force Recall Of 273K+ SUVs, Ford Issues 'Do Not Drive' Warning For Some Broncos
Brake Failures Force Recall Of 273K+ SUVs, Ford Issues 'Do Not Drive' Warning For Some Broncos Ford is recalling more than 273,000 large SUVs because of two significant issues that raise crash risks, federal regulators said. The National Highway Traffic Safety Administration said Ford has recalled 273,789 Expeditions and Navigators. The recall, which was announced on Friday, May 9, affects the model years 2022 through 2024. In the affected vehicles, the front brake lines may rub against the engine air cleaner outlet pipe, causing a fluid leak that could lead to a loss of front brake function. "A brake line leak may cause a longer-than-expected brake pedal travel and result…
Park Street Auto Marks 30 Years In Montclair With ‘Service Honoring The Golden Rule’ Park Street Auto Marks 30 Years In Montclair With ‘Service Honoring The Golden Rule’
Park Street Auto Marks 30 Years In Montclair With ‘Service Honoring The Golden Rule’ A Montclair auto repair shop built on word-of-mouth, grit, and kindness is turning 30 this week — and locals say it’s as trustworthy as ever. Joe and Ruth Bollo, owners of Park Street Auto, bought the garage on May 1, 1995, and turned it into what many customers now call a rare gem in the world of car repair. The shop’s slogan — posted on a sign inside the garage — reads: “Service Honoring the Golden Rule.” That motto, Ruth says, isn’t just decoration. It’s how they run the business. "Service Honoring the Golden Rule," a sign hanging inside Park Street Auto that few people see…
Sam's Club Releases Biggest Expansion Plan In Decades: Here's What's Changing Sam's Club Releases Biggest Expansion Plan In Decades: Here's What's Changing
Sam's Club Releases Biggest Expansion Plan In Decades: Here's What's Changing Sam's Club is planning its biggest expansion in many years – and shoppers across the country will see the difference. The wholesale retailer said it plans to double its membership and more than double its sales and profits over the next eight to 10 years. Sam's Club outlined its strategy during Walmart's 2025 Investment Community Meeting on Friday, April 11. The $90 billion business expects to open about 15 new stores a year while remodeling all of its nearly 600 current locations. "This is one of the fastest, most scalable transformations happening in retail today," president an…
Lowe's Will Close All Locations For 24 Hours: Here's Why Lowe's Will Close All Locations For 24 Hours: Here's Why
Lowe's Will Close All Locations For 24 Hours: Here's Why Lowe's will once again close all stores on Easter Sunday. A spokesperson for the home improvement chain confirmed the closings to Daily Voice on Monday, April 7. The Easter holiday falls on Sunday, April 20. The closure applies to all Lowe's stores nationwide. "This day off will give our associates the opportunity to spend some extra time with their loved ones," the spokesperson said. "It's a way to show appreciation to Lowe’s associates for their dedication to serving our customers." This marks the sixth straight year the home improvement chain has given a day off to employees on Ea…
Dog Stuffed In Too-Small Carrier Barked Through 8-Hour Flight From Paris To NJ, Redditor Says Dog Stuffed In Too-Small Carrier Barked Through 8-Hour Flight From Paris To NJ, Redditor Says
Dog Stuffed In Too-Small Carrier Barked Through 8-Hour Flight From Paris To NJ, Redditor Says A United Airlines passenger flying from Paris to Newark says a barking dog turned their overnight trip into a sleepless nightmare — and fellow travelers and crew had no choice but to suffer through it. The story was shared earlier this month in a now-viral Reddit post titled “dog barking from Paris to Newark”, where the user said the dog began yapping just an hour into the flight and didn’t stop. “It woke everyone up,” the poster wrote. “It yapped nonstop… It sounded like it was barking in my ear.” The passenger said the mid-sized dog had been stuffed into a carrier that was clearly too sm…
'Straight Outta Goodfellas:' Portnoy Feels Like He's In Mob Movie At New Jersey Pizzeria 'Straight Outta Goodfellas:' Portnoy Feels Like He's In Mob Movie At New Jersey Pizzeria
'Straight Outta Goodfellas:' Portnoy Feels Like He's In Mob Movie At New Jersey Pizzeria Mona Lisa Pizza might have just pulled off the ultimate pizza review power move—serving up slices with a side of mob movie energy. Barstool CEO Dave Portnoy stopped by the Jackson, NJ restaurant for a One Bite Pizza Review, and while the pizza was the main event, the atmosphere stole the show. From the second he walked in, Portnoy knew he was in for an experience. “The guy in there—straight out of Goodfellas,” he said, setting the scene like a classic Scorsese flick. Then things got interesting. “He knows I like it well done, so he put it back in the oven,” Portnoy explained. But was it…
Bags No Longer Fly Free: Southwest Scraps Most Famous Perk, Adds New Fees Bags No Longer Fly Free: Southwest Scraps Most Famous Perk, Adds New Fees
Bags No Longer Fly Free: Southwest Scraps Most Famous Perk, Adds New Fees Southwest Airlines is grounding one of its most famous perks, marking a major shift in its identity after more than five decades. Southwest will no longer offer free checked bags for all passengers, the company said in a news release on Tuesday, Mar. 11. The new luggage policy will begin for tickets purchased on or after Wednesday, May 28. The airline has had its well-known "Bags Fly Free" perk since it was founded in 1971. "We have tremendous opportunity to meet current and future customer needs, attract new customer segments we don't compete for today, and return to the levels of profita…
Best Bank/Credit Union In Bergen County In 2024: Bank of America Best Bank/Credit Union In Bergen County In 2024: Bank of America
Best Bank/Credit Union In Bergen County In 2024: Bank of America We are thrilled to announce that Bank of America in Wyckoff has been named Best Bank/Credit Union in Bergen County in the 2024 Daily Voice Readers' Choice Awards! Bank of America is known for its user-friendly digital banking options, comprehensive financial products, and a team of dedicated professionals who prioritize customer needs, according to its website.  The 2024 Daily Voice Readers' Choice contest to name the Best of the Best in Bergen County began with reader nominations in October and ended with a voting period for finalists in 80+ categories in December.  Daily…
Best Barber Shop In Bergen County In 2024: In The Cut Barbershop Best Barber Shop In Bergen County In 2024: In The Cut Barbershop
Best Barber Shop In Bergen County In 2024: In The Cut Barbershop We are thrilled to announce that In the Cut Barbershop has been named Best Barber Shop in Bergen County in the 2024 Daily Voice Readers' Choice Awards! According to In the Cut Barbershop's Facebook page, this establishment combines traditional barbering artistry with modern styling techniques to deliver personalized grooming experiences.  In the Cut is dedicated to precision, creativity, and customer care, per its Facebook page. Local voters couldn’t agree more.  "Joel and his crew are the best in the business," said Readers' Choice voter Frank. Photo supplied by In the …
Best Brunch In Bergen County In 2024: Mr. Geez Best Brunch In Bergen County In 2024: Mr. Geez
Best Brunch In Bergen County In 2024: Mr. Geez We are thrilled to announce that Mr. Geez has been named Best Brunch in Bergen County in the 2024 Daily Voice Readers' Choice Awards! According to its website, Mr. Geez is a family-run eatery founded by Steve Goodman, a hospitality veteran with 40 years of experience.  "We are regular customers of Mr Gee's and it never fails to satisfy!" said Lisa, a Readers' Choice voter. "The owners are fantastic, warm and welcoming. The food is always good—lunch or breakfast. It's one of our favorite dining options."  Photo supplied by Mr. Geez Joined by his son, Michael, and wife, Debb…
Best Auto Repair In Bergen County In 2024: Liberty Subaru Best Auto Repair In Bergen County In 2024: Liberty Subaru
Best Auto Repair In Bergen County In 2024: Liberty Subaru We are thrilled to announce that Liberty Subaru has been named Best Auto Repair in Bergen County in the 2024 Daily Voice Readers' Choice Awards! This family-owned dealership has been a trusted name in the community since 1977 and stands out for its commitment to delivering an exceptional customer experience, according to its website. Liberty Subaru technicians, per its website, are factory-certified and equipped with the latest tools to ensure your vehicle operates at its best. The 2024 Daily Voice Readers' Choice contest to name the Best of the Best in Bergen County began…
Best Burger and Best Cheap Eats In Bergen County In 2024: White Manna Hamburgers Best Burger and Best Cheap Eats In Bergen County In 2024: White Manna Hamburgers
Best Burger and Best Cheap Eats In Bergen County In 2024: White Manna Hamburgers We are thrilled to announce that White Manna Hamburgers has been named Best Burger and Best Cheap Eats in Bergen County in the 2024 Daily Voice Readers' Choice Awards! According to its website, White Manna Hamburgers, a staple in the community since 1946, is celebrated for its simple yet unbeatable approach to burgers, crafting each patty fresh on the grill and pairing it with their signature pickles for a taste that stands the test of time. Readers' Choice voters seem to agree. "Great burgers, iconic location," said Wendy, one voter. "Please never change!" “Their hamburgers are so good a…
Best Sandwiches In Bergen County In 2024: Park Wood Deli & Catering Best Sandwiches In Bergen County In 2024: Park Wood Deli & Catering
Best Sandwiches In Bergen County In 2024: Park Wood Deli & Catering We are thrilled to announce that Park Wood Deli & Catering has been named Best Sandiwches in Bergen County in the 2024 Daily Voice Readers' Choice Awards! Known for its unbeatable flavors and a dedication to quality, the family-owned Park Wood Deli prides itself on fresh, made-to-order sandwiches and a commitment to great customer service, according to its website, "Whatever you want, they have it," said Readers' Choice voter Sandy. "They have fast service, fresh bread, and generous quantities. What's not to like? No wonder all the local police and firemen go there for meals."  …
Gerber Recalls, Discontinues Teething Sticks Sold In NJ After Child Sent To ER Gerber Recalls, Discontinues Teething Sticks Sold In NJ After Child Sent To ER
Gerber Recalls, Discontinues Teething Sticks Sold In NJ After Child Sent To ER Gerber is recalling and discontinuing all batches of its teething stick due to a potential choking hazard for babies and young children, authorities said. Gerber and the Food and Drug Administration announced the recall for Soothe N Chew Teething Sticks in news releases on Friday, Jan. 31. The recall follows consumer complaints, including one involving a child brought to an emergency room. The affected products were distributed nationwide and in stores across several states, including Connecticut, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, and Virginia. The …
Canadian Airline Expands To LGA, Offering Daily Flights To Toronto Without Middle Seats Canadian Airline Expands To LGA, Offering Daily Flights To Toronto Without Middle Seats
Canadian Airline Expands To LGA, Offering Daily Flights To Toronto Without Middle Seats A Canadian airline will soon fly from LaGuardia Airport for the first time. Porter Airlines is expanding its presence in New York City with the launch of year-round service between LGA and Toronto Pearson International Airport (YYZ), the company said in a news release on Monday, Jan. 27. Porter will fly roundtrip up to three times daily starting on Thursday, May 1. The flights will be on 132-seat Embraer E195-E2 planes, featuring no middle seats, free high-speed WiFi, and complimentary beer and wine. "We have built a strong passenger base over more than 15 years for those travelling b…
Revealing Clothes, Offensive Tattoos May Now Get You Kicked Off This Airline's Flights Revealing Clothes, Offensive Tattoos May Now Get You Kicked Off This Airline's Flights
Revealing Clothes, Offensive Tattoos May Now Get You Kicked Off This Airline's Flights Travelers on Spirit Airlines may not be allowed on flights with offensive clothing or tattoos, according to a new policy. Spirit made the change in its Contract of Carriage, which was updated on Wednesday, Jan. 22. The new rules allow the airline to deny boarding or remove passengers whose attire or body art is deemed "lewd, obscene, or offensive in nature." The changes, outlined in section 4.3 of the contract, could prevent a flyer from boarding or forcing that person to leave a plane for not following the policy. Passengers removed for violating these rules will not be elig…
Store Closings Surge To Highest Level Since Pandemic: Why 2025 Could Be Worse Store Closings Surge To Highest Level Since Pandemic: Why 2025 Could Be Worse
Store Closings Surge To Highest Level Since Pandemic: Why 2025 Could Be Worse Retail store closures surged in 2024, reaching their highest levels since the start of the pandemic, a new study said. A total of 7,325 U.S. stores closed in 2024, driven by inflation and an increasing shift toward online shopping, according to retail data firm Coresight Research. The closings marked the steepest decline in brick-and-mortar retail since nearly 10,000 stores closed in 2020. While 5,970 stores opened—the highest yearly number since 2012—closures outpaced openings by a net loss of 1,355 stores.  "Retailers that were unable to adapt supply chains and implement t…
Opening Date Set For Route 17 Lidl In Paramus Opening Date Set For Route 17 Lidl In Paramus
Opening Date Set For Route 17 Lidl In Paramus Lidl, the European supermarket chain known for its wallet-friendly prices, has announced the grand opening of its newest location on Route 17 in Paramus. The store, located at 651 Route 17, will officially open its doors on Wednesday, Feb. 12, with a ribbon-cutting ceremony scheduled for 7:40 a.m. Shoppers eager to explore Lidl’s offerings can fuel up with a freshly baked croissant and coffee before doors open at 8 a.m. The Paramus store will operate daily from 8 a.m. to 9 p.m., giving customers plenty of time to experience what Lidl calls the "Super-EST Market." The Paramus Lidl promises …
No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers
No Coffee, No Bathroom: Starbucks Ends Open-Door Policy For Non-Customers Starbucks is ending its open-door policy, prioritizing access for paying customers and employees. The coffeehouse chain will no longer allow just anyone to hang out in its cafes or use its bathrooms. Starbucks has created a new Coffeehouse Code of Conduct, requiring people to buy something to use the cafe, patio, or restrooms. Starbucks said it hopes the change will improve the overall coffeehouse experience. "We want everyone to feel welcome and comfortable in our stores," company spokesperson Sam Jefferies said in a statement to Daily Voice. "Implementing a Coffeehouse Code of Conduct i…
AI Workforce Shake-Up: Nearly Half Of Companies Plan Job Cuts Within Years AI Workforce Shake-Up: Nearly Half Of Companies Plan Job Cuts Within Years
AI Workforce Shake-Up: Nearly Half Of Companies Plan Job Cuts Within Years Nearly half of companies worldwide are planning to cut jobs within the next few years as artificial intelligence (AI) reshapes industries and automates millions of positions, according to a new global report. The World Economic Forum’s "Future of Jobs Report 2025" outlines the seismic shifts AI will bring to the global workforce, revealing both challenges and opportunities: Job Displacement: The report says 41 percent of companies intent to downsize their workforce globally between 2025 and 2030, particularly in industries reliant on routine and manual tasks such as manufacturing, customer …
H&R Block Fined $7M For Deceptive 'Free' Filing Ads, Must Reform Tax Services: FTC H&R Block Fined $7M For Deceptive 'Free' Filing Ads, Must Reform Tax Services: FTC
H&R Block Fined $7M For Deceptive 'Free' Filing Ads, Must Reform Tax Services: FTC H&R Block will pay $7 million in federal fines for deceptive practices and must implement sweeping changes to its filing services in time for the 2025 tax season, officials said. H&R Block reached the settlement with the Federal Trade Commission, the agency announced in a news release on Wednesday, Jan. 8. The order requires the company to revamp its services and pay $7 million to compensate its customers. The settlement stemmed from a February 2024 complaint accusing H&R Block of forcing users to contact customer service to downgrade products. The tax filer was also a…
Jennifer Aydin Insists Her Diamonds Are Real While Berating Jersey Mike's Workers (VIDEO) Jennifer Aydin Insists Her Diamonds Are Real While Berating Jersey Mike's Workers (VIDEO)
Jennifer Aydin Insists Her Diamonds Are Real While Berating Jersey Mike's Workers (Video) Has Jennifer Aydin's "Real Housewives of New Jersey" fame gone to her head? The Bravo-lebrity is going viral for an airport encounter over a sandwich order that turned into a fiery showdown that left a bad taste in many peoples' mouths. Aydin, 47, of Paramus, shared footage of the video in a since-expired Instagram story, but the footage is now going viral on TikTok account itsabravoworld. The drama unfolded when Aydin claimed she had waited for “what felt like forever” in line at an airport Jersey Mike’s. According to Aydin, a worker prepared another customer’s order before hers, cut …
Shake Shack Offers Free Burgers With Purchase During Holiday Promotion Shake Shack Offers Free Burgers With Purchase During Holiday Promotion
Shake Shack Offers Free Burgers With Purchase During Holiday Promotion Shake Shack is launching a limited-time promotion offering free burgers with a qualifying purchase during the holiday season.  The “Holiday Burger Blitz” will run from Monday, Dec. 16, to Tuesday, Dec. 24, providing customers with a free burger each day when they spend a minimum of $10 and use the code BURGERBLITZ at checkout. The promotion features a different burger each day, including popular items like the ShackBurger, SmokeShack, and Avocado Bacon Burger. The schedule for the free offerings is as follows: Monday, Dec. 16: ShackBurger Tuesday, Dec. 17: SmokeShack Wednesday, Dec. …
Driver Crashes Into Embankment Outside Paramus Chick-fil-A, Rushing to Beat Closing Time Driver Crashes Into Embankment Outside Paramus Chick-fil-A, Rushing to Beat Closing Time
Driver Crashes Into Embankment Outside Paramus Chick-fil-A, Rushing to Beat Closing Time A driver rushing to grab a late-night meal at the Chick-fil-A on Route 17 in Paramus crashed their white Hyundai Tucson SUV into an embankment just before the restaurant’s 10 p.m. closing time Monday night, Nov. 25, incident reporter Boyd A. Loving said. Photo(s) of the day, 11/25/2024: The famished driver of a white colored Hyundai Tucson SUV was so eager to arrive at... Posted by Boyd A. Loving on Monday, November 25, 2024 The mishap occurred at approximately 9:50 p.m. as the driver entered the parking lot too quickly, according to Loving. Neither the driver nor the passenger re…
Fed Up With NJ Transit? New Customer Advocate Is Here To Help Fed Up With NJ Transit? New Customer Advocate Is Here To Help
Fed Up With NJ Transit? New Customer Advocate Is Here To Help The next time your NJ Transit bus drives right past you or your train loses service, you'll have a customer advocate to hear your woes. The NJ Transit Board of Directors on Thursday, Oct. 10 named its customer advocate. Meet Franck Beamin. Born and raised in France, Beamin pursued higher education in law, earning a license degree in Public Law before continuing his studies at the Institute of Political Science in Rennes. There, he focused on Urban Networks in Developing Countries and Planning Policies, graduating with two master’s degrees. Following his higher education, Beaumin…
Goffle Creamery Voted Best Ice Cream In North Jersey: Meet High School Sweethearts Behind It Goffle Creamery Voted Best Ice Cream In North Jersey: Meet High School Sweethearts Behind It
Goffle Creamery Voted Best Ice Cream In North Jersey: Meet High School Sweethearts Behind It Some of Vinnie and Alyssa Penna's best childhood memories were getting ice cream at the Old Bar Milk Barn. If you grew up in Wayne, you know it: The brown barn with red and white signage. You could grab a cone at the walk-up window or sit in a booth or at a bar. The Pennas enjoyed many an ice cream cone at the Old Barn Milk Bar in their summers dating through Wayne Valley High School.  The two got married in 2012 and in August 2021, they opened Goffle Creamery 686 Goffle Road in Hawthorne. The Pennas always envisioned creating a shoppe that would be an ode to places like the…
Popular Jersey Shore Italian Restaurant Powers Through Another Blackout: 'One For The Books' Popular Jersey Shore Italian Restaurant Powers Through Another Blackout: 'One For The Books'
Popular Jersey Shore Italian Restaurant Powers Through Another Blackout: 'One For The Books' On June 22, when an area of Highlands lost power amid a brutal heatwave and severe storms, Porcini's closed its doors. So when the restaurant lost power on Saturday, July 6, Porcini's decided: Not this time. Losing two Saturdays in four weeks would've been "detrimental" for the small, family-owned business, the restaurant wrote on Facebook. "Tonight was one for the books," the post said. "This is the second Saturday in a month that all of the town was in complete black out. "Our staff pulled together to salvage the night. HUGE thank you to our customers who decided to stick it out with us…
Celebs Keep Coming Into This New Jersey Coffee Shop Celebs Keep Coming Into This New Jersey Coffee Shop
Celebs Keep Coming Into This New Jersey Coffee Shop It feels like Summer. Rachel Bilson, known for her role as Summer on "The O.C.," is the latest Hollywood star to have stopped by one Cape May coffee shop that's regularly frequented by celebrities. Coffee Tyme owner Jesse Lambert recognized Bilson right away when she saw her walking by the Washington Street store on Saturday, June 22. "I knew she had come to our shop before, I've heard employees talking about her being there," said Lambert, 34. "I just said, 'Hey Rachel.' And she turned around. That's when I got a little tongue tied and told her, 'That's my cup.'" Ultimately, Lambert…
NJ Transit Service Suspended For Third Time This Week, Passengers Hurl Angry Tweets NJ Transit Service Suspended For Third Time This Week, Passengers Hurl Angry Tweets
NJ Transit Service Suspended For Third Time This Week, Passengers Hurl Angry Tweets For the third time this week, NJ Transit service has been suspended both in and out of NY Penn Station Friday, June 21. NJ Transit cited the cause as Amtrak overhead wire issues. It was unclear if these were the same wires causing issues Thursday, June 20. 2 of 2: NJ TRANSIT rail tickets & passes are being crossed-honored by NJ TRANSIT and private carrier buses and PATH at Newark Penn, Hoboken and 33rd Street, NY. Customers should visit https://t.co/spCbF3CIxN for alternate service information. — NJ TRANSIT (@NJTRANSIT) June 21, 2024 Service was suspended Tuesday morning, June 18, a…
Downed Lines Disrupt Amtrak, NJ Transit Service Between NJ, Penn Station Downed Lines Disrupt Amtrak, NJ Transit Service Between NJ, Penn Station
Downed Lines Disrupt Amtrak, NJ Transit Service Between NJ, Penn Station It's certainly not convenient. Amtrak and NJ Transit customers were livid over service disruptions between Penn Station and Newark due to downed power lines blocking the tracks on Wednesday evening, May 22. In a statement posted to X, Amtrak said service was stopped at 5:36 p.m. with no estimation of restoration. As of 10 p.m., widespread delays were being reported by Amtrak. Service along NJ Transit's Northeast Corridor was also suspended between Penn Station and Metropark in Edison, and along the North Jersey Coast Line between Penn Station, and Long Branch. The Raritan Valley Line was s…