WILTON, Conn. Power has now been restored to all of Wilton, and everyone is busy cleaning up and swapping stories about the Oct. 29 snowstorm.
For the Jones Family, which includes Mary and Stephen and children Chris and Abby of Pimpewaug Road, this storm will long be remembered. Their house was the only one left in the dark when power was restored to their neighborhood Wednesday, Nov. 2, four days after the storm.
Concerned that Connecticut Light & Power was unaware that their home was without power, Mary attempted to call the utility company. It took until Friday to speak with a representative there. After that, she regularly checked online CL&P updates, which varied daily. Some days it was reported that their power was repaired, while at other times, a message indicated that power would be on by Sunday. Mary heard that state Rep. Gail Lavielle was providing storm updates and offering assistance to Wilton residents on her Facebook page. Mary contacted her Saturday and was surprised when Lavielle, R-143rd District, appeared at her door a few hours later. Lavielle took action, and CL&P arrived later that day to repair the loose line that had caused the problem.
Mary notes the generosity around Wilton during the power outage. She appreciated the librarys extended hours, the water at the fire station and the kindness of her neighbors. Her children especially loved the glow stick necklaces passed out by the Wilton Y on Halloween. The kids clutched those as they fell asleep at night so they wouldnt be in the dark!
Communication with CL&P was also a problem for residents of Heather Lane, where downed trees and power lines blocked the road and caused outages. The power was not restored to the street until last Saturday. Sheryl Hersch, who lives on Heather Lane, says CL&P provided inaccurate online estimates for the streets repairs. She would have preferred a realistic message indicating that the street would be among the last to have power restored. Instead, the false repair estimates made the situation worse. If I had known that our street would not have power restored until Saturday, I would have been able to plan better for my family.
In response to Wiltons power outages after the storm, Lavielle has proposed a special legislative session for December to pass legislation to improve the response to natural disasters and cut the frequency and duration of power outages.
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