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Greenwich Library Releases Results Of Community Survey

Greenwich Library recently released the results of a survey into what residents would like to see at the library.
Greenwich Library recently released the results of a survey into what residents would like to see at the library. Photo Credit: Jay Polansky

GREENWICH, Conn. -- Greenwich residents love their local library and use it all the time. That's according to a recent survey conducted by the library in which 2,200 residents shared their views and ideas about services and priorities. 

The 2015 Survey revealed several key takeaways: 

  • Collections are of primary importance with 83 percent of respondents using the library to check out books or other materials. Demand for both print and digital resources is strong. 
  • Seventy-five percent use the library or the library website every few weeks or more. 
  • Compared to the 2011 survey, 10 percent more respondents reported using the library as a place to study, read, do research or homework. 
  • There is interest in more spaces for working alone or together. Forty-eight percent are interested in more study or meeting rooms, which was the most popular potential improvement to the library’s physical space; 42 percent would like an expansion of children’s or young adult spaces; and 40 percent of respondents are interested in a renovation of the existing café. 
  • Interest in library programming is high, (seven percent more report attending library programs), but the variety of responses reinforces the need to curate a more intentional and strategic approach to programming. 
  • Specific programming requests were for learning programs, technology skill building and cultural programs.
  • Preferred methods of communication about library activities remain email based (82 percent), or website (50 percent). 
  • Stakeholders identified the power of community partnerships for developing programming and broadening reach and awareness. 
  • When asked about extended library hours at various branches, a majority of respondents (66 percent) replied that they are happy with existing library hours. 

“The results of the community survey will allow the library to make both data-driven and qualitative decisions on future programming and services,” said Barbara Ormerod-Glynn, Greenwich Library director. “We value the community’s participation and feedback.” 

To view the full report, visit

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