The 2015 Survey revealed several key takeaways:
- Collections are of primary importance with 83 percent of respondents using the library to check out books or other materials. Demand for both print and digital resources is strong.
- Seventy-five percent use the library or the library website every few weeks or more.
- Compared to the 2011 survey, 10 percent more respondents reported using the library as a place to study, read, do research or homework.
- There is interest in more spaces for working alone or together. Forty-eight percent are interested in more study or meeting rooms, which was the most popular potential improvement to the library’s physical space; 42 percent would like an expansion of children’s or young adult spaces; and 40 percent of respondents are interested in a renovation of the existing café.
- Interest in library programming is high, (seven percent more report attending library programs), but the variety of responses reinforces the need to curate a more intentional and strategic approach to programming.
- Specific programming requests were for learning programs, technology skill building and cultural programs.
- Preferred methods of communication about library activities remain email based (82 percent), or website (50 percent).
- Stakeholders identified the power of community partnerships for developing programming and broadening reach and awareness.
- When asked about extended library hours at various branches, a majority of respondents (66 percent) replied that they are happy with existing library hours.
“The results of the community survey will allow the library to make both data-driven and qualitative decisions on future programming and services,” said Barbara Ormerod-Glynn, Greenwich Library director. “We value the community’s participation and feedback.”
To view the full report, visit www.greenwichlibrary.org.
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